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October 2024 by Alan Remple
Trustworthy, honesty, integrity, timely, high quality workmanship, truth in sales, and knowledgable. All describe how we feel after engaging Trademasters for upgrades needed for our pickup truck used to haul a new camper. Trademasters sold and installed all the necessary new Torklift components needed for tying down my new camper on an 05 Silverado dually. They also supplied a 20k Torklift hitch to accommodate our towing needs. All of which, have preformed flawlessly, without any need for additional work or warranty concerns. The staff are kind, understanding, and capable of doing what is needed on time, on budget, and as promised. These are all characteristics which are hard to find in the larger RV industry. I Highly Recommend Trademaster for your RV related needs.
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October 2024 by Dave Stimson
I got our tow vehicle set up to work with our RV at Trademasters. Great service at a fair price. When there was a small issue with one of the parts, they acted quickly and got a replacement from their supplier. Highly recommended.
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September 2024 by Jonah Pahl
They fit us in so quick to have a new tow package installed. The family environment made us feel so welcome and even set us up in a conference room so my four kids could colour and play while we waited for the job to be finished. Not to mention the price was great even after I compared with multiple sites. Will be recommending to anyone and everyone.
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August 2024 by DJ Teknoace
I had a broken awning arm that needed to he replaced , other shops couldn’t find parts and are still looking , while trade masters found the replacement part quickly and swiftly and scheduled rv in immediately and repaired,, good price for job , came in under quote as well , timely quality and friendly knowledgeable staff!
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August 2024 by Ira David Socol
Beautiful work and magnificent service. They knew we needed the work done quickly and they finished - and cleaned up perfectly - in far less time than we'd planned. Friendly and professional.
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July 2024 by Aleah McCallum
If I could choose no stars, I would. I have NEVER been spoken to in the way that I was at Trade"masters". They are definitely not masters of customer service. After having my appointment completely ignored, and booking a day off work under the assumption that I would have my camper back (there goes a day's pay for nothing), I was told that my camper needed all new wiring, which would be about a grand. Funny, because it had previously been serviced and all the lights were working up until recently, when the right break/blinker light went out. Their reasoning was, "it's old". No specifics, no details. Now, as a woman, I'm unfortunately used to being upsold and told there are things that are wrong with my truck/camper, even when there aren't. So, I decided to hold off and just go pick it up. I was already disappointed, so when I got there, we asked how they came to that "diagnosis" so quickly that morning, and that it seemed like they were lying. They didn't like that. The boss, Wayne, came strolling by and told me to take my camper and get out of there. He wouldn't talk to us or try to figure out the issues. Zero communication from anyone on their team. When I went to leave, I realized that they had messed with the cubby and it wouldn't close. I went back in to tell them, and I was told that, "I called them a liar, so figure it out myself". As a teacher, I'm used to dealing with infants, I'm just not used to them being business owners. This place is a joke and not only do I not recommend, I highly suggest you go out of town for work if you have to, like other companies have in the past.
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July 2024 by Luc Batcu
Great service. I highly recommend them.
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July 2024 by Peggy Siemens
I've just had the best, on the fly, experience with the Trademaster team in Chilliwack! I had a somewhat complex install to get done and Dzemal was on it immediately last week and today I drove away with total confidence that my custom rig was secure. Dzemal went above and beyond to find all the parts necessary without even a cc #. Thanks also to the install team ?? (who probably worked overtime to get me on the road back home). I am so grateful
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June 2024 by Robert Pomroy
Fast and professional.
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June 2024 by Will Esselink
Recently had a B&W 5th wheel slide hitch and 7-way trailer plug connector installed inside the truck bed as well as a Line-x spray-on lining. The guys at Trademasters did a great job. Excellent workmanship, customer service and competitive pricing. Brad, Wayne and team thank you very much.
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May 2024 by Kirt Hafner
Perfect
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May 2024 by Andre Breau
Very professional knowledgable and answered every question I had
Excellent work was done rapidly. Everything works great.
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May 2024 by David Wiebe
Went to a few competitors places to find a specific piece for my trailer hitch. Every single one quoted $250+ and a five week wait time for delivery. Dzemal behind the front counter found the piece I needed, had it in stock and I was out the door in 10 minutes for under $100. Fantastic service would definitely recommend anyone. Thanks a lot for helping me!
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May 2024 by CrossRange Developments Ltd.
Excellent service! Professional, reliable and thorough! I highly recommend Trade Masters for trailer service
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April 2024 by William Klassen
Good place to get your rv repaired. Brad and Mark do an excellent job and are real helpful with getting your needs met.
