Vancity

Banks , Credit Unions
Hours:
45617 Luckakuck Way, Chilliwack BC V2R 1A3
(604) 877-7000 Directions

Hours

Monday
9:30AM - 5PM
Tuesday
9:30AM - 5PM
Wednesday
9:30AM - 5PM
Thursday
9:30AM - 5PM
Friday
9:30AM - 5PM
Saturday
9:30AM - 3PM
Sunday
Closed

About Vancity

Vancity is a bank that has received mixed reviews regarding its customer service and mortgage offerings. While some customers report experiencing excellent service, with staff who are accommodating and remember their names, others have encountered rudeness and a lack of respect, particularly in mortgage dealings. One customer praised the Chilliwack branch for treating their son with kindness and even providing an umbrella during a rainy visit. Positive experiences highlight the helpfulness of staff and the convenience of the bank's location. However, complaints about mortgage representatives suggest that not all interactions meet customer expectations. Overall, Vancity is seen as a place where customer service can shine, but inconsistencies exist.

Most Recent Reviews

Write a review
  • June 2026
    Best Bank in Chilliwack. Awesome staff, informed, friendly and very knowledgeable.
  • April 2026
    My Advisor at Vancity is the most knowledgeable and respectful lady I have ever had the pleasure to work with She has explained and walked me through a process I knew absolutely nothing about
    Thank you so much Adrianna
  • November 2023
    Excellent Customer Service ( which seems to be harder and harder to find these days ) - Have been Super Happy Banking here.

More Comments(24)

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Location and Contact

Vancity

Credit Unions in Chilliwack, BC 45617 Luckakuck Way, Chilliwack (604) 877-7000 Website Suggest an Edit