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September 2023 by Mia
Claudia the manager is absolutely wonderful. She was so helpful in assisting me with my SPC coupon. I will definitely coming back to this store and recommend friends and family all because of Claudia’s excellent service.
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August 2023 by Luvania Nathan
Sonia at AE Coquitlam centre is a fantastic sales associate. Extremely patient, helped me fine the right style and sizes of jeans… which I hate shopping for. She went above and beyond to also make sure I was getting the best value out of the store’s promos. Thanks Sonia!!
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April 2023 by Baljeet Kaur
I Just went there for return yesterday and wanted to do them price honours for me. Because I bought two same jeans on different price. So manager and one of their employee told me to bring both jeans then they’ll do price match for me when next day went there manager wasn’t there. But the other employee refused to do that by saying system won’t let me do. I also work in retail and I know, it wasn’t system it was you who don’t want to return. I’ll better order and return online next time. Weird service
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February 2023 by Corey Allan
An actual store with good selection of sizes available. Nice to go in and be able to try on the clothing instead of having to buy online.
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February 2023 by Maria Burlachenko
Tammy was extremely helpful! Made our experience memorable.
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December 2022 by Ghazali Ebrahimi
I want to say Christina ,she is very nice girl for customers..? ?
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November 2022 by Leopoldo Vieytes
Amazing experience, awesome customer service and assistance from Maya! Made my visit fast and easy!
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October 2022 by Denise F
I was helped by two ladies hana and claudia, they were so helpful! Definitely reccomend this location.
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October 2022 by Natalya and Winston
Have some MANNERS when talking to a customer on phone , complete turn off ..Ill stick to on line ordering...
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September 2022 by Emma Lee
I had a very uncomfortable racism experience from the staff here. Yesterday I was in the line for checkout. I was 3rd, there were more people behind me and I was the only asian in the line.I obviously saw the lady(staff) greeted customers ahead me with smile such "Hi, how are you?", "Thanks, have a good one".My turn came, I could see her smile disappeared, she didn't even say a word "Hello", when I left, of course she didn't say "thanks" or "bye". I said "thanks". Nothing returned.As soon as I left, I heard she greeted the next customer with saying "Hi, how are you?".It was a terrible experience, I would've gone back to say something to her but I was in rush so had to leave. She seemed in her 40s, was wearing glasses, about 5'4 tall. I told people about it, 10 of 10 all said this is a kind of racism.I would understand if her customer service was not good to everyone, but to the only asian in the line? That is obvious.FYI, I've never asked something or bothered her at all. I was just a customer buying a pair of shorts.
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July 2022 by Kelly Coutts
Only retail store that carries multiple sizes so you can actually try right size! Love!
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May 2022 by Jessica Seoyeong Son
The employees are so friendly, their team ethic is such a vibe, especially the girl in glasses :) Thank you!!
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March 2022 by Dave Kattler
Good quality products at fair prices. The staff are friendly and willing to help.I continually return to this store, excellent staff that go out of their way to help
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March 2022 by Ben Moreno
Nice, clean and well kept store, normally they have good promotions.
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March 2022 by Sina
Horrible experience. Bought a jean for $70, got ripped during normal use within two weeks, took it back there, the associate at the counter made it sound like it's my fault that this happened. Very amateur, old fashioned, and rude customer sevice associate, she might be better off working as a police office than a customer service. I won't buy from this American Eagle store again and won't recomment it to anyone unless they apologize and correct this rude blame-throwing behavior.
