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July 2023 by Juliana Carpenetti
I absolutely love this location. Staff are always on the ball and their products are top quality and leave me feeling nice, refreshed and able to put my best foot forward. Their shower tablets or steamers are my absolute favorite. I am also a huge fan of their body lotion, shower gel, hand sanitizer and their perfumes. Reasonable prices always very very good deals. Store is always pretty busy which means the staff are rockstars when it comes to all aspects of customer service. I will definitely be back. Way to go guys! Every single one of your wonderful staff team always give me an awesome experience :) Defninitely 10 stars for sure
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July 2023 by Habib Motan
Went in as there was a soap sale. Very clean, all products arranged accordingly. All staff helpful.
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June 2022 by Danielle Savage
Always have great stuff. When they have a sale...it's always a good sale. The staff are generally really helpful.
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May 2022 by Asheesh Chaddha
Great shop, I love their products. Although sales girl was little rude.
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April 2022 by Brad Lindsay
I had a wonderful shopping experience I think a courtroom center location. I was helped by every person on the floor, they brought me samples, answered questions and suggested great deals that I ended up buying. I would recommend the store in the staff to anyone.
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September 2021 by Jessica Dhaliwal
The service was great because she helped me find a plug in design I loved and also told me that the description of all scents in each bulb is written in the flip up tag ☺️
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September 2021 by Ola Puppy
Love, love the products but I was intimidated by the amount of staff. Honesty they must have had 8 employees on the floor at the same time. Lets be honest the store is not that large so in order to keep 6ft apart became a challange! I think next time I will shop from home as I felt very uneasy!
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September 2021 by lenaya mcmillan
great store staff try really hard to up sell and work hard to keep it safe clean and covid friendly. Spent the day at the coquitlam centre first time in a long time and this store made me feel safe. Reminding customers to not remove their mask to smell things not to use the lotion in new bottles etc they did a good job and id go back
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September 2021 by jackie spears
Excellent customer service from Kalleigh she was so on point! Told me about the promos going on and about the scents that were going away soon until next year. Not overwhelming at all like it is sometimes in that store.
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September 2021 by Ronnie Larson
Place is great. Always a great selection of 3 wicked candles.( only reason I know that is my wife asks me to pick them up for her). Staff is always willing to lend a hand .
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August 2020 by Carolyn L.
I like BBW products and it is my staple for the hand soaps, shower gels and wallflowers. Occasionally I will get the body lotion though I prefer the aromatherapy range for that. I no longer use the body spray. The mini hand creams and hand sanitizers make perfect gifts too. The candles are not too bad either. With Covid-19, I appreciate how the staff managed the crowd. The line to wait can be confusing, but the staff will always direct you to the correct starting point which is a distance away. Watch out for the staff with the paddle and that is where the line starts. I wish there are more promotions happening but it is understandable how businesses are also struggling to survive right now and so the usual $10 off $30/$40 purchase or 20% discount coupon email promos are not happening right now. In the meantime, I am just thankful that I can still get my hand soaps and wallflowers here. I love the scents which are not easily available at other stores.
