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October 2024 by Angela Song
This location never seems to follow the business hours. It says it closes at 4pm on Saturday (Google, even on the door) but already closed at 3:30pm.
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October 2024 by parvin ghaffari
I had an appointment with Kunal Joshi for the first time. He is very caring person and professional advisor. Thanks a lot
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October 2024 by Belle V.
I really appreciate the tellers at this branch. They're always friendly and attentive, with Rohini standing out for her exceptional customer service. On my latest transaction, she helped me with a bank draft seamlessly.
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October 2024 by reza mahmoudi
I had a great experience at the BMO branch located at 1025 Austin Avenue. Special thanks to Jasmine and Rohini, who went above and beyond to provide excellent service and ensure all my questions were answered. Their professionalism made my visit smooth and pleasant.
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September 2024 by Kelly The explorer
Professionalism was top notch and was in and out when opening another account.
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August 2024 by Emily Lian
There is a customer service female representative’s attitude is absurd, she said she use Cosco when I’m asking why my online payment is not successful, e.g. shoppers. Where is the privilege come from?? You are just an ugly from inside and out.
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June 2024 by Peter Shin
Front bank tellers are always very helpful and friendly. I will always trust this branch for their service.
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February 2024 by arash ostadi
While you’re waiting in a line for 20 minutes, they still talking to people about everything unrelated to banking. ?
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November 2023 by Dan B
Kunal - Great Service - Helped us out a lot! Thanks you!
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August 2023 by Wendy Briggs
Frankly I am "shocked" this branch has only 2.5 stars. I have not visited this branch in person for sometime now but when I did last year I couldn't have asked for better service. I will be revisiting the branch as soon as my v/m is received by someone at this branch. I am hoping for a return call today but I surely understand if they need a day or two to respond.I will say; I have had to deal with a few different Canadian Banks and I must say, BMO has made my personal and business banking needs very easy with super friendly service!I recommend BMO to everyone, they will help you have a successful future!!
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June 2023 by Amy Howard
While the tellers are kind I find myself and my mother are frequently waiting 30 plus minutes for service. Why not add an additional teller between 10am-2pm as it happens on a regular basis. The company seems to have little to no compassion for elderly or disabled individuals who visit the establishment during those times.
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May 2023 by Ermia Aghaie
BMO is the bank I have always been satisfied with the service offered.
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March 2023 by Steven “KIPP” McCullum
Would give it a 5star if there was a down town Chilliwack location.
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March 2022 by Hiroshi Tamaki
I am a regular customer at this branch. Many times, one of the teller is having a breakfast at her front desk without wearing a mask. She sometimes even sent me to another teller because she was eating something. I heard other tellers calling her “Lohini.” She definitely needs to learn how to provide a better customer service and not to have a breakfast while she is not on a break.
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February 2022 by Esther chan
Very bad experience, waited for 30 minutes for the CSR. There were three customers stand in line, the lady in front of me had to get a chair to sit down , and the lady behind me walked out without doing her banking. There were two CSRs at the time, one of the CSR took over 30 minutes to finish the transaction with his client and they were just talking and laughing the whole time I was there. I must say that he certainly provided the best customer service to this particular client, but he completely ignored that there were other customers waiting to be served too! The second CSR disappeared with her customer. Will not use this branch for banking in the future.
