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January 2025 by Shawn Gale
Jason, Jason, Jason. My wife ordered several items online. Two items didn't fit. I called this location and requested different sizes. Jason was quick to check and hold the items for exchange. Everything went smoothly, making us very happy. I highly recommend this location.
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December 2024 by Rita Prasad
Excellent service and great appy choices and friends from California loved the Ambiance. Would go back
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November 2024 by Samuel R
After the store in West Vancouver didn’t stock a size shoe I was looking for, I called the Coquitlam store to see about stock levels…Jason answered and tracked down a pair in Metrotown to save me the journey…
Jason went above and beyond to help me find what I needed! My wife loves the shoes and Jason saved the day! Thanks
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September 2024 by tam man
Super awesome customer service. Very friendly and helpful employees. Store is neat and well organized. Good sales on right now.
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August 2024 by kade mcgregor
I’ve found that London was super helpful. The moment I walked into the store, I was kindly greeted, helped and throughout the entire time I never felt pressured or rushed. He was super patient and easy going. Very impressed!
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July 2024 by jayden lowrie
Decent selection, almost felt like I was being stalked by staff while shopping, a little creepy.
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June 2024 by Tayler Lachlan
I went into Boathouse with a bit of a frustrating situation, after being shipped an incorrect item. Knowing that I needed the item within a certain time frame, Jason went above and beyond to help rectify the situation. He exhausted all options in trying to find me the correct item, and eventually was able to track it down for me. His customer service is next level. I am very grateful for his help and for the service he brings to the store.
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May 2024 by shannon leigh
My mom and I went in today to find a few items, and were blown away by Jason's customer service, he helped us find the tops we were looking for and the correct sizes, and even helped us find a particular type of t - shirt for my dad. He also went out of his way to order two similar tops in black online and have them shipped to us! Incredible service; we haven't had this kind of service in a mall for years. Plus they were the only store in the mall that had everything we were looking for, glad it was the last shop we checked before leaving. Very great experience!!!
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March 2024 by genevieve tucay
We were looking for clothes to wear on our upcoming trip to Mexico and Antima has been very helpful, kind and patient with us trying on so much clothes. It’s not everyday that you meet someone who has the patience and willingness to truly help and make you feel good about what you’re wearing. Super thankful for a wonderful experience on a rather ordinary day at the mall. Antima, you’re the best!
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February 2024 by Jashan Talwandi
This was my first visit at this store but Antima made it valuable by helping me....
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February 2024 by Yuvi Pannu
Antima the girl working here is very hardworking girl and she always have a smile on her face while handling customers and she always help alot. Thank you antima for great service. Highly recommend
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February 2024 by M M
Went to the boathouse clothing store this weekend as my daughter was looking for her grade 7 grad dress and had seen one there previously that she had liked. Came into the store and saw it hanging up high on the rack so asked for assistance to get it down. Right away the store manager Jason came over and got it down for us. Was super accommodating right off the bat checking all the dresses for the size we needed. He was super helpful and knowledgeable. Got us into a change room right away and offered to bring out a pair of shoes to go with the dress and offered me a chair to sit while I wait for my daughter to try them on. He brought out the perfect pair of shoes to go with the dress and was so kind. I have not had that type of customer service in a clothing store in a very long time! Jason made the whole process so quick, comfortable and easy for us! We were in and out with the perfect dress and shoes for my daughter’s big day. Thank you Jason! We will definitely be shopping there more often now!
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February 2024 by Luke Palma
I was helped by a young lady named charity finding the product I had looked for for weeks in my size, and was unsuccessful… She was not only able to track down what I was looking for in my size…. But her and her associate David were able to get it on hold at another location. I was very impressed with the effort level and professionalism. My hope is that management reads this and understands that having employees that put in the time to keep their customers happy happy I would build repeat customers. I will definitely be a repeat customer at the Coquitlam location and thank you again Charity and DAVID for the excellent help.
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January 2024 by Nessa H
a girl walked in on my boyfriend changing. maybe get better staff?
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December 2023 by Alana sev
We were there for dinner Tuesday Dec 12. The service was friendly but not attentive. We poured our own wine, had to move our dirty dishes to the side for the server to collect them. I would understand this if the restaurant was full and busy, but there was more empty tables then full.The calamari was terrible, we barely ate it and they just cleared it away with no questions.The tuna appie was great but the crispy rice things were horrible. I scrapped off the Tuna and left the soggy rice things, again no questions about how it was.We order the lobster bisque- amazing! Best dish of the night.I order the miso crusted halibut and it was okay, heavily crusted with a massive troth of sauce! For the price and quality of food, service aside, I will never go back. I continued to give it the benefit of the doubt but remain disappointed which is so so unfortunate as there is so much potential. Save your money, stay home and cook!!! Nothing special with $$$ try at your own risk but don’t say I didn’t warn you.
