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February 2024 by Bwaffels
Elaine was very helpful and professional and very happy with the ring she recommended me.
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February 2024 by HELENA PAPADOGIANIS
Dallany JewelryThe excellent service of Mr. Ken the Jeweler continues to amaze me.He always goes the extra mile to satisfy his clients, even at a loss.His pleasure is to see his clients happy.His work is amazing, pieces of art.His work should also be in Beverly Hills,San Tropez, Switzerland, which will be deeply appreciated as well.And most importantly, he is a gentleman.Also, his staff, wonderful ladies Helen, Anna, Tina, Arianna, Olga, are always ready to help you and very kind, just like Mr. Ken.Thank you, Mr. Ken, and your staff for your wonderful service.yours TrulyNick
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December 2023 by E L
It’s my first time having my ring resized here. I’m really satisfied with both the work and the service. The pricing was more reasonable compared to other jewelry stores. Dallany will become my preferred jeweler.
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December 2023 by CatCraft
I have gone there for years and never had a problem but will definitely never go back after the rude treatment I received from the owner, Ken today. I will gladly give my business elsewhere, such a big ego for a tiny little man.Also, his response is a complete lie, all I needed was a simple jump ring for a broken clasp. My request was not “special” by any means but he insisted on up charging me for 2 jump rings when I only needed one, the one that broke, there was never 2 to begin with. Be careful of this place, I would stick with a reputable jeweler!Dec 23You wouldn’t listen then because your ego was in the way and are still arguing over Google reviews, who argues with a customer this much? If you would have listened the first time none of this would have happened, I told you I put 2 jump rings on myself temporarily so I could wear the necklace but only one broke, it only came with one and I only needed one from you. You can watch your cameras all day long but it doesn’t explain your rude behavior to a customer. AGAIN, there are plenty of jewelers out there…. DON’T USE THIS ONE!
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December 2023 by Nicole Hayes
My husband recently had in mind a specific necklace that he wanted to purchase for me - after searching high and low he decided to see if he could have it made. He talked to many of the jewelers in the mall, and only here were they willing to work with him. It was a challenging design, but he took it on and did an incredible job for a fair price. Will definitely only go there for our future jewelry needs.
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November 2023 by Leo Zalesak
Did not honour warranty. increased sale price by $1000.00 of another item since she seen our interest. We have spend a lot of money in this store previously and definitely do not recommend this place to shop.
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October 2023 by C L
With the assistance of Helen, I purchased a beautiful diamond necklace. She was incredibly helpful, patient, and professional throughout the entire process. Helen introduced me to different styles and guided me in making the perfect choice. The necklace she helped me select truly complements my style, and I have received numerous compliments since wearing it.
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October 2023 by Janice B
I brought my ring in for resizing, two sizes smaller. My ring has a lot of small diamonds, and I was pleasantly surprised by the efficient service. The goldsmith completed the sizing in just one day. My ring looks brand new with rhodium plating, in the same condition as before, and the workmanship is excellent. Highly satisfied with the work done!
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September 2023 by It's 9d1
If I could give it 0 stars, I would. Let me break it down. I called to ask if they could re connect a couple links on a small Cuban bracelet I have. All gold. They said probably, but bring it in and we can take a look. Upon bringing it in, I explained to the 2 females at the front that no pieces of the bracelet have been removed and that it’s all there, just that two seperate links had been slightly disconnected from the bracelet itself and the two seperate links just needed to be closed as there was a gap, that created the disconnect. They took my bracelet and came back telling me that I had “links missing” (incorrect) and that they could fix it but it would be “shorter”. Upon saying that I re explained that that wasn’t the issue, and we just needed to solder or braze the gold back together so it wouldn’t continue to disconnect (pretty simple, or so I thought). When I asked them why the bracelet would be shorter they said because they needed to remove the links. Which again makes no sense. Upon receiving that misinformation I asked if I could scale my bracelet before I let them take it. They said no. So I asked what they were going to do with the “links” and instead of answer my question they started speaking to each other in another language I didn’t understand. It’s clear as day what they were trying to do. Take gold from me, and then try and charge me for it. Please don’t go here, ever. They are thieves, plain and simple.
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August 2023 by Aaron Crawford
After searching through numerous jewelry stores, I finally found the perfect engagement ring at Dallany. Ken’s professionalism and expertise were impressive. I highly recommend this store to all my friends and family.
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August 2023 by Nicole Stoppard
my ting has been giving me rashes after wearing for 6 months. I can’t even wear it. Anymore. I’m not sure if it’s because of poor quality or allergy. It is a “white gold”engagement ring. Return policy is 7 months. I brought it back with the receipt & box looking for options to change setting or exchange. The lady I spoke to was extremely unpleasant and unsuitable for customer service. She was just so miserable I couldn’t wait to leave.I had planned to buy a matching wedding band their but since they could not accommodate flexibility in their exchange policy or provide any kind of customer service today, I will not be spending a dime at that store ever again.Thanks for providing me with a ring I can’t wear.
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August 2023 by Lilian L
I was thoroughly satisfied with my recent purchase of a one-of-a-kind blue sapphire diamond ring from Dallany. They offer a fantastic selection of stunning pieces, and the service I received was exceptional. The staff was friendly and knowledgeable. My experience was so positive that I will definitely return to shop again.
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July 2023 by LilianLL
I was thoroughly satisfied with my recent purchase of a one-of-a-kind blue sapphire diamond ring from Dallany. They offer a fantastic selection of stunning pieces, and the service I received was exceptional. The staff was friendly and knowledgeable. My experience was so positive that I will definitely return to shop again.
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July 2023 by Justine Bond
Poor quality, poor exchange policy and no return even for the poor quality products, and very poor customer service.10/10 go to People's Jewelers where people are trained to treat you well, and the quality is better it won't tarnish after 10 days.
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June 2023 by ava ebra
Once you buy here, NO return!!!!Again, NO RETURNS!Unlike other stores, you CANNOT return here- so people, make it the very LAST store you go to…..be smart.Happy “fair” shopping.
