-
February 2024 by Jess Kuang
Professional and solved all issues with my BMW and Lexus. Wonderful people to work with ??
-
August 2023 by 林秀逸
They maintain the car very seriously, accurately and quickly. The price is also very affordable. It is really a very good repair shop!
-
June 2023 by Natalya and Winston
Not cool nor helpful, at all ....? had an emergency problem...... Seems to be a double standard when girls come in..if it was a guy, they would take you more seriously ?
-
December 2022 by Lianjin Chen
Great service and affordable price.My car has overheat issue and other shop told me the water pump and thermostat need replacement which gonna cost me almost 900!!While Vincent and Scott told me only need to replace some coolant hose to the water pump after they did some testing.Really saved me a lot for the coming Christmas.Glad I found them and will continue to bring my car in the future!Service: Engine repair
-
February 2022 by Chanelle Li
This is an amazing shop! It's the only automotive shop I go for my ml350 and 330ci. They baby my cars that no other shops would. Vincent has the true genuine personality with years of car experiences that helped me solve all of my issues. My mercedes and bmw had many issues before and now they have all been solved thanks to Vincent's great skills and experiences!!!!!Services: Auto engine diagnostic
-
January 2022 by KIsShep
Vincent is the best mechanic you will meet. The man gave me his personal car to drive with while he fixed mine. True story. How many mechanics would do that?
-
September 2021 by Chelsea Q
Dealer said there is a suspension issue with my car and need to get it fixed asap. I don't feel anything wrong with the car. So I found Vincent and his store Formula Automotive on the Internet. He checked my car with no charge! And his advice is quite to the point. Vincent is super nice and friendly! Definitely recommended!Service: Steering & suspension repair
-
September 2021 by Kara Butler
Vincent was fantastic! I commute to Coquitlam for work daily and had the terrifying experience of having my car suddenly overheat on the Port Mann bridge in rush hour traffic. I searched for nearby mechanics that I could be towed to for help and came across Formula Automotive which had great reviews. I spoke to Vincent who helped me out and arranged to get my car looked at immediately. I was really anxious that I would be facing terrible costs and that I would be without my vehicle for days while they ordered parts and completed the work. They first thing that impressed me greatly was receiving a video from Vincent showing them opening up my car and showing the radiator oozing fluids. I was told that I needed a new radiator and braced myself for the worst, but I was so pleasantly surprised. Vincent called me way before I expected to say that they were already done the work and the price was sooooo reasonable! At every point in this experience I felt well taken care of and well informed. I HIGHLY recommend Formula Automotive!!Services: Oil change
-
October 2020 by Chelsea Q.
Dealer said there is a suspension issue with my car and need to get it fixed asap. I don't feel anything wrong with the car. So I found Vincent and his store Formula Automotive on the Internet. He checked my car with no charge! And his advice is quite to the point. Vincent is super nice and friendly! Definitely recommended!
-
September 2020 by Andy Chandra
*Warning*long review from a super satisfied customer.My car had some noise coming from the front brake pads, which were just replaced two weeks ago in another shop. The mechanic there told me it was caused by warped rotors, so I replaced the front rotors but the noise did not go away. The mechanic then told me it was from wheel bearing!!!! I didn't believe that so I brought my car to Vincent and Scott. It was my first time at their shop. I've heard good things about their shop. They were super friendly and were able to diagnosis the issue with my car very fast. They told me there was something wrong with my brake pads and it turns out that the pads were not properly installed! My brake caliper retainers were bent by the mechanics at the last shop I went!! Vincent then tried to help me find a replacement part but wasn't able to find an aftermarket one. There were some available from the dealership but they do not deliver parts after 4pm...Vincent actually drove to the dealer and picked up the parts because I needed my car for work next day. He and Scott were able to repair my car the same day and made sure there were no other further issues before letting me to drive the car back home. What an awesome customer service! I'm super impressed with them. They are both very passionate and very knowledgeable. Their shop is definitely going to be my "go-to" shop from now on!Services: Brakes
-
September 2020 by Ed A.
I had a commercial vehicle inspection and needed a few things fixed on my vehicle before the inspection. Vincent was extremely helpful and stayed after closing hours to get the job done. Mind you, I was a random person off the street that had never been there before. So I really need appreciated that he helped me out when time was of the essence. I will definitely be bringing my car back here for regular services and I'll be bringing my daily driver here as well. Highly recommended. Pricing was very fair, service was good, professional, and the shop was clean and organized.
-
September 2020 by Ann W
Will definitely come back here for future car issues/maintenance.I have gone to a fair share of auto body shops over the years and the staffs at Formula Automotive are the most honest people I have seen in automotive industry. Most shops I have been to in the past would try to rip me off for services and parts due to the obvious stereotype "women know less about cars than men". As most would agree, mechanics may be more dishonest and charges extra with customers whom they assume are less knowledgeable about cars than others.The staffs here are friendly and knowledgeable.Price is fair as well.I found it nice that they keep me updated on the progress while my vehicle was in their care. The staffs were also very accommodating to my commuting needs, and they even took extra attention to detail to my vehicle!Overall, I had a very pleasant experience with Formula Automotive!
-
September 2020 by Zaw Tun
I brought in my car to get scanned for a check engine light, and Vincent was super professional and courteous throughout the whole process. He not only checked my car, but also topped up my coolant and washer fluid level since he saw they were low. He absolutely went beyond the extra mile and I cannot say enough about how impressed by his honesty. Would recommend Formula to anyone for their automotive needs!
-
September 2020 by Manjie Sun
Strongly recommend Formula Automotive, the best service I’ve ever had. Vincent served me and spent his personal time on my car, addressed every single problem. In detail, he did a full inspection, and suspected the cause of coolant leak; kindly fixed it. Besides, he did four-wheel alignment and setup the dash cam for me. What impressed me most was that he changed the battery for my smart key, which I didn’t expected him to do that. He also provides me useful advice for future monitoring. I know that once I posted this good review, Vincent will receive a number of extra jobs to do that the next time I encounter an emergency situation, I have to wait to be served; but I am happy to share this wonderful experience and recommend the fantastic service provided by Formula Automotive.
-
January 2020 by Gerry M.
These guys are under new ownership and are fantastic. My Service Engine light came on but the car was still running great. Most shops charge 25 to 50 bucks just to hook it up to the computer to get the trouble code. These guys charged me ZERO. They took the time needed to try to figure out the problem and said it MIGHT be an intake assembly issue but the same code comes up if the engine oil is low. Yep, oil was low...was overdue to be changed so I got a synthetic oil change all in at 90 dollars. A lot of places charge 100+ before taxes. Mechanic showed me under the car some minor leaks that did not need repair. Sat in a comfortable area drinking good express and watched Netflix while waiting. THESE guys get my business from now on.
