Golf Town is highly regarded for its outstanding customer service, particularly highlighted by the exceptional assistance provided by employees like Kyle Johnstone and Ben, the Master Club Fitter. Many customers have praised Kyle for his proactive approach, patience, and extensive knowledge of golf equipment. He takes the time to guide customers through the selection process, helping them find clubs that suit their individual needs. His genuine passion for golf and commitment to customer satisfaction make him a trusted advisor for many shoppers. Reviews mention the positive experiences surrounding GolfTec Swing Analysis sessions, where customers look forward to implementing recommendations to improve their golf swings. Shoppers appreciate the supportive atmosphere created by dedicated staff members who go above and beyond, including even joining customers for rounds of golf to validate their equipment choices. Overall, Golf Town stands out as a place where golfers can find expert advice, quality equipment, and a welcoming environment that fosters a love for the game. The combination of knowledgeable staff and a customer-first mentality ensures that visitors leave satisfied and eager to return for their golfing needs.
Honestly fantastic customer service. My husband frequents here and they've never fallen short. Very high quality items., with prices to match of course but you get what you pay for. Went there for a return/exchange today and it was a breeze.
June 2026
Customer service here is always amazing, but I just finished buying a pair of shoes and Ryan W. gave me some of the best customer service I could have asked for. For the store itself, great selection, good prices, always lots of sales happening.
May 2026
A shout out to Raymond (Coq store) and Austin (online customer care) for making my purchase a great experience after receiving the wrong order twice. I understand system issues but they both put me first to rectify the situation and made sure I got what I wanted. Thank you both.
