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January 2026 by Bonnie Wu
No one will ever pickup the phone or return email. Literally the worst Lululemon store in whole metro Vancouver.
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January 2026 by Brian
No one serving at counter despite long line. Literally in a line with every person returning something and I just need to buy something
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January 2026 by Neeoila Cl.
No customer service. The bag i bought online had a stain so i asked if i can get either a new one or a discount atleast. They said “we don’t do that”. For a bag that cost morethan 100 buks, i deserve a better explanation why you wouldn’t give a better customer service towards a stained bag atleast. I just couldn’t believe it. Starbuks coffee has a better customer service. What a shame
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December 2025 by S Van Rooy
I visited lululemon in October to look for some cute fall pieces, and Alex (one of the leads) was incredible. He helped me find the perfect yoga pants and a scuba waffle sweater, and since I have long legs, he went the extra mile by ordering the longer version of the dance pants for me. Thanks to him, I now have three adorable, comfortable pairs of pants that actually fit, plus a super chic sweater. I was so impressed by how fashion-forward, attentive, and skilled he was at finding pieces tailored to each customer. Thank you so much, Alex, for your warm, professional, and truly effective help!
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November 2025 by Kimberly Ulangca
Staff Marjan is very kind and helpful during my shopping at Coquitlam Lululemon. Da best!
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November 2025 by Ghazal bahreini toussi
Anushia is a very polite and patient employee. I am truly grateful to her for all the excellent service and excellent customer service.thank you luluemon🙏
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October 2025 by ross zerdin
Had to get an exchange for a pair of ABC trousers that were beginning to fall apart. Although the quality has gone down in their clothing the staff are super helpful and friendly!
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October 2025 by Zahra
So disappointed and unhappy at this location and very poor customer service at the store also they never answer the phone 📞 calls, I called ten times …..😞😞😞
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September 2025 by Martin Shaw
Have defective product. Bought a couple of months ago. Stitching coming undone after only worn twice ! Took it to this location for exchange and they want to charge me more for replacement of exact same product even with receipt !! Manager was absolutely useless not interested in resolving. Worst customer service ever at this location. Cashiers are rude. If the directors at Lulu ever saw how this location is run they would fire the manager and half the staff. Terrible. Zero stars !!!!
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August 2025 by Gazal MN
I found the Rain Rebel jacket at this store which I was on the hunt for back in Montreal (which was sold out in all the stores there). Super happy with the knowledgeable staff who assisted me at this location and the cashier who completed my transaction!
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July 2025 by 00 7
Nice people nice place
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July 2025 by Jay Mo
I don't usually write reviews, but I walked into this store without a clue, looking for a summer wedding outfit and Alanna helped me out. Found exactly what I needed AND entertained and looked after my 7 year old while I was trying stuff on. Super service!! Thanks 😁
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July 2025 by behnam mafi
Worst customer service ever , customer service means nothing to them! Purchased this couple months ago and after washing colour changed, I went for exchange manager was about to do it then she changed her mind and giving me washing instructions, then she didn’t do it
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July 2025 by Damoun Roshenas
I’m not one who usually posts Google reviews but my most recent visit needs to be shared, Sienna was amazing and answered all my questions, went above and beyond and was patient throughout my entire ahppping process. When going to lululemon in the future, I’ll be sure to go the Coquitlam location😁
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July 2025 by Serene Seow
This morning went to lululemon, Coquitlam for after-sale matter. Again impressed by the sale associates knowledge & service …..shout-out to Jo & Andrea
