Merle Norman Cosmetics Studio provides a pleasant experience for their customers. The staff is kind, patient, and professional, making the piercing process quick and virtually painless. Michelle, one of the staff members, is particularly praised for her attention to detail and expertise in her work. The studio also offers high-quality skin care products, with the CC cream and moisture lotions being standouts. Overall, Merle Norman is a great place to get a piercing or purchase skin care products.