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January 2024 by jessika wallace
Had heard decent things about Moores so decided to give it a shot. I am American and my fiancé is Canadian and we are have a very small elopement wedding in February. We were only looking for one tuxedo rental for my fiancé. It was made very clear to me upon consultation that these people had zero respect for our budget. They kept trying to push us into buying a full 9 piece tuxedo saying “it’s as cheap as renting one” (which is a blatant lie if you check their website prices). My fiancé and I repeated over and over we were not interested in purchasing a suit/tuxedo because we just don't need one. Just so unprofessional and made the whole process feel uncomfortable for both my fiancé and I. Will not be returning to moores or this location ever again.
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January 2024 by Jonathan Gagné
Great service by Sinisha. Helpful, tasteful, honest and to the point. Highly recommend!
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January 2024 by scott ridley
Excellent, professional service. Tony is like no other. Thank you for helping me find a suit that makes me feel great.
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January 2024 by Randy McWhinney
Was ok, very small shoe selection here. Staff was nice enough
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November 2023 by Shelley Field-Halliday
Cole was amazing at pulling together a grad suit for my son. He was professional, articulate and helpful. From start to finish he was engaged and interactive. Thank you Cole for making our experience so enjoyable.
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October 2023 by Joaquin Zapata
To be frank, this is the first ever review I've ever written but for good reason. The service I've received from this Moores, specifically from Sinisha has been second to none. The care, attention and his willingness to above and beyond showed and I truly appreciate his service and helping me pick out my suit. Although I came in needing my suit for literally the very next day, he helped me find the perfect suit and even taught me all about suits and their materials. I highly recommend visiting this store if you're ever in need of a suit - in fact, I'm actually going there again today to buy a new suit :) Thank you Moores and Sinisha!
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October 2023 by Gregory Emm
This 1-Star goes to Lexie specifically for being a genuine road-block/obstacle in an urgent matter. Which is too bad, since we had received fantastic service and attention to detail from a gentleman that was assisting us the day before. My brother and I purchased two complete suits, however we had forgotten to bring a jacket that needed some altering, and was needed before Thursday for a funeral. It seemed that this would have been doable within the day initially, which was extremely wonderful!We were informed by Lexie that without proof of dry-cleaning, they will not accept to alter it, since dust particles may hurt the tailor. Now we are stuck with an oversized coat that will look horrible. This is unfortunate, since this is an overall great location, damaged by an individual that doesn't understand how to assist, care or compromise in a situation. We've had great experiences with other staff.
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August 2023 by Tony Slavin
Lexie in the Coquitlam store was just amazing. I had a small problem with a suit jacket that I purchased from a different Moores location. Lexie literally went out of her way to make it right by picking up a new jacket from a store in Surrey even though she didn't sell me the suit in the first place. Can't thank her enough. Moores is very fortunate to have such a great employee.
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August 2023 by Julie
Very helpful. Great selection. Better prices than Marks even for the exact same items!
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August 2023 by Donte “Eternal” Ennis
FARIBA WAS AMAZING! I needed a last minute suit for a wedding and she took care of me! She quickly assist me and suited me up! She was kind and has beautiful heart! Thank you FARIBA!
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August 2023 by S Bal
Staff not very helpful.Had to keep pushing for them to find me shirts.Ended up at different location where the staff were very helpful. Will never go back to this location.
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June 2023 by James Wall
James at the Coquitlam store has always been gracious and knowledgable to a point where I can go into that store and feel at home. No pressure tactics no attitude nothing but grace. Thanks James.
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June 2023 by Phil Hamel
Amazing service! Thank you to Fariba for your patience and attention to detail. Me and my two friends came in 3 days before my wedding without a clue what to buy for outfits. Fariba gave us plenty of suggestions and listened intently to our needs and they were both able to find awesome outfits for the big day. Thanks again!
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June 2023 by The Iron Dragon Warlord
The service I received was great, I was there to adjust my old suit, however I could not adjust the shoulders so there was a understanding and informative young man named Cole who had helped me find the perfect new suit I needed, soon after working out the measurements and the issues I had with the old suit.
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June 2023 by Michael McCaffrey
The guy was very helpful. The lady was dismissive. Said that "due to Covid in not allowed to use the washroom"... Outdated rule or just wasn't interested in helping me? ?