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February 2024 by Jillian Dupont
When I bought a new condo I decided to completely furnish it with all new items. I needed furniture for every single room, which was a little overwhelming. A friend had just purchased several items from the Coquitlam store and totally raved about the experience, quality, style and price.I went to the store and met Rose Huet, she helped me meticulously choose each item, looking at my floor plan, figuring out measurements, color scheme, scale, a full interior design experience, which also happened to fall on a huge sale. I was able to get everything I needed in one place, so no need to stress out about organizing delivery, timing etc. I felt so relieved having taken care of everything at once.Rose went above and beyond for me, more than once, during this process, I can't recommend her enough and Muse & Merchant. They have beautiful quality items, extremely knowledgeable and professional sales people and just make the entire process such a pleasure. Highly recommend!
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February 2024 by Margaret Vicic
We had the opportunity to work with Rose at the Coquitlam location. Excellent customer service and knowledgeable. Thanks for all your assistance
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February 2024 by Bryan Lee
Visited Muse and Merchant recently and had an absolutely fantastic experience, much of it thanks to Maleeshya, the salesperson who assisted us. Maleeshya is, without a doubt, the nicest and most helpful salesperson I've ever encountered. She's incredibly kind, supportive, and impressively quick to respond, answering every question we had with patience and expertise.The quality and style of the furniture and mattresses at Muse and Merchant are truly top-notch. We fell in love with our selections and so did our friends, who, after seeing our furniture, decided to furnish their new home entirely with pieces from Muse and Merchant, all thanks to Maleeshya's guidance.I am thoroughly convinced that Muse and Merchant is the only place I'll be shopping for furniture from now on. Maleeshya's exceptional service has made me a loyal customer, and I look forward to returning for any future needs. If you're in need of beautiful furniture and a smooth shopping experience, I highly recommend seeking out Maleeshya at Muse and Merchant. She goes above and beyond to ensure you're not just satisfied but delighted with your purchases.
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February 2024 by F.A !
Had a great service from Rose and the store manager! We have been customer for a long time and will return again in the future!
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February 2024 by H Sek
Maleeshya was amazing in assisting us well after the transaction was completed. Very happy with the selection and service
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February 2024 by Hannah Hwang
I love the mood and concept of ‘Muse and Merchant’; it has timeless design and durable quality. But the best part of this brand is the STAFF. They are always nice and friendly to everyone who steps in and very knowledgeable about the products. They are the pride.
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February 2024 by Katrina Dauncey
Rose was fantastic! No pressure sales with great vibes! She was the reason we came back to this store and bought an awesome couch at a great price.
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January 2024 by Lisa Marsden
Excellent service! Just bought a new bedframe with storage and a beautiful chair recliner and they honoured the no tax from their deal on the weekend. Love it!
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November 2023 by Vanessa Shannon
Just got out delivery this morning and couldn't be more thrilled. From the in-store service from Rose - to the delivery team- to the amazing quality pieces of furniture. We are beyond happy with muse and merchant!!
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October 2023 by Fatemeh Mortazavi
If I could give more than 5 stars I would do that. If you are looking for beautiful, chic and elegant furniture you should go to this store. I can totally say they do have the best costumer service ever. Anita is the manager of the store and she is all about helping you to the best possible way. I recommend this store to whoever wants to buy furniture.
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September 2023 by Danny Y
In a world of IKEA or bland or sketchy, non-delivering furniture retailers, Muse (and sister company Scan Design) is such a relief. Their offerings have character and are not astronomically price. They have SUPER customer service, and they actually deliver when they say they will.Big thanks to Yashika for taking the time to help us find exactly what we wanted, and to Oscar and Brandon for delivering our sofa with care, attention and friendly demeanour.Oh, did I also mention they don’t tail you constantly around the store trying to get you to buy something?They are now our default furniture store.
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September 2023 by Michelle Bohn
Absolutely LOVE ? this store!I have furnished my entire home with Muse & Merchant. From Live edge to couches to bedroom furnitureAaaamazing taste and quality.... I always v do I f what I'm looking for and never disappointed ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Arneet Dua
Muse & Merchant at Coquitlam location has really unique selection of furniture, I bought a magnificent Dining Table and other furniture items for my home and get compliments for the dining table every time some one comes over, it’s the focal point. Extremely happy with my purchase. The design, quality & finish of all furniture is great. Prices are also affordable.Ask for Maleeshya Gala, she is super friendly, very knowledgeable and will help make the entire order and delivery process very smooth.Also, their delivery team is extremely professional and very strategic in delivering heavy furniture without any damage.Overall extremely happy with my experience at this store.
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August 2023 by Peyman Jafari
Amazing store with a wild selection of unique wood or metal furniture. We had to come back multiple times to buy more stuff. Maleeshya has been very helpful in all of our visits and we are extremely happy with our experience there
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June 2023 by Nadia Khan
I would highly recommend visiting Muse and Merchant for your home decor and furniture needs. They have a wide variety and huge show room. Vicky and the rest of the staff were an amazing help and a pleasure to work with.
