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January 2024 by Nikki Patterson
Out of the three Petsmart i have taken my yorkie too be groomed at. This is the best. Paul has always done a great job. Taz loves going to.be groomed by Paul.
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October 2023 by Mason S.
At the fish department we wanted custome service and this employee an,ed David walked past us un a very rude way. said to us "what do you want " and me and the person that went with me got really mad pets,art terrible customer service
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August 2023 by Marco C.
absolute worst customer service ive dealt with being in Canada. staff cant be bothered to show you where specific items are while theyre not even busy..go up to the counter to pay for some biscuits after Not finding what i was looking for and was told just go down and look to your right..
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July 2023 by Peter Williams
Did my cocker spaniel. Looks good.
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April 2022 by Nova J.
love the options and prices but the manager or some kind of power hungry worker man with blonde hair was extremely unnecessarily rude..i was coming for an item that was on sale at a different location and the man that i was dealing with accused me about lying about the sale. then called the store i was just at, that had told me they had the item here. when he called he used phrases like "hi i have a lady here that SAYS she was there and that apparently this item is on sale... do you know anything about this? *laughs*" he rolled his eyes multiple times and i felt really bad even though he was the one that asked me if i needed help... the man on the phone seemed to know what this man was asking about and told him the sale price, regardless the man that was helping me was extremely extremely mean for no reason throughout the whole interaction.. terrible person, the way he treated me was beyond someone having a bad day, along the lines of someone that was attempting to humiliate you.. very odd and terrible experience overall
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May 2021 by Viviann L.
I'd give it a 3.8? The vibe was just a bit off and not the best lighting in there. Quite a few products and brands. I'd say lots of choices but some are not the best options for pets. The place have more of a business vibe and almost no "love animals, they are adorable and need to be protected, they are a blessing" vibe. Some fish and hamsters. The animals looks like they are in alright condition but could probably use more care still. The staff are mostly friendly and willing to help if asked. Large parking lot outside and not the most convenient spot if you don't drive.
