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January 2026 by Jill Masalonga
Very knowledgeable and very helpful! Fantastic staff and representative to Rogers!
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January 2026 by Jennifer Komar
Friendly knowledgeable staff
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January 2026 by Nick PH
Great service!
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January 2026 by Don Briere
Amazing customer service by Bhuwan at the Rogers Coquitlam store.
He helped me set up my phone and also got me a new one. He explained everything so clearly and patiently. This is the first time I’ve seen someone do such an amazing job. Highly recommend him!
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January 2026 by James Balatti
Great service as always. The manager Bhuwan has been excellent.
-Annalisa
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January 2026 by Christine Matthews
For starters I'll say this isn't about the location- but the company. I've been a customer for 20+ years. I recently upgraded my phone as it was just that time, and when my last bill came in, it was outrageously expensive. So I called Rogers to see where i could make some adjustments in my plans ( my son's phone is on my account as well). After being on hold for almost 2 hrs, I was told that I can't change my plan....because I'm financing my phone.... financing a phone, and the plan for data and useage are in no way connected. So this 'customer service' rep is saying that I'm stuck with an almost $400/mth bill until the phone is paid off in two years - then I can be treated like a person that matters. I could pay off the phones and cancel - but then cancellation fees...so I asked to be transferred to the loyalty dept/team. She said they'd call with 48 - 72 hrs. No one ever called back. Monopolies, am I right? They treat you like crap because you have no other choice but to eat it politely with a fork and knife.
IN THIS ECONOMY?!?
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January 2026 by Wilfred Thariki
Liam is excellent in his work. I like the way he explains everything details of the package and what discounts are available
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January 2026 by tosh Takahashi
Lucas was very helpful , efficient , professional and very knowledgeable .He was very thorough and provided a good experience for his client . Thank you !
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January 2026 by C.K. Lee
Excellent service with Jason @ Coquitlam Centre location, we had a great experience transferring a phone # from an internet phone company to a new line in our account - quick, professional and painless. Thanks for your help with everything!
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January 2026 by meghan houlihan
Lucas was an awesome help setting me up with my new phone!
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January 2026 by Josmar Iaf De Guzman
Bhuwan is friendly and patient. Look for him if you need any help in this location
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January 2026 by eebRam de aLmighty
I had an excellent experience with Rogers Telecommunications. The customer service was professional, efficient, and genuinely helpful. Everything was explained clearly, and my issue was resolved quickly, which made the entire process stress-free.
I would especially like to acknowledge Mr. Bhuwan Chandra for his outstanding support and professionalism. This level of service truly reflects Rogers’ commitment to customer satisfaction.
Highly recommended!
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January 2026 by Novielle GonzaleS
Bhuwan was very helpful and accomodating
he even stay, jist to finiah our transacrion.. I salite him for a ery good customer service
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January 2026 by Bad Tchad
It was so quick and easy. No pushy sales pitches just offered me what promos they had and got down to business. Saved my son some money too. Bhuwan was the guy that helped me, good job.
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January 2026 by anoop garcha
The service was outstanding and informative
