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August 2023 by Christina F
Staff are great. During Covid I started cutting my son's hair. Knowledgeable staff were able to recommend clippers that worked really well among advice on other things.
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June 2023 by Gladice Silvius
Very disappointing always out of stock and staff says no idea when if will arrive
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April 2023 by Elly Bee
I wanted to share my amazing experience at Sally’s. A few days ago I used a henna dye to colour my hair ends dark grey. I thought this would be fine because it is natural. The colour changed when I washed my hair to a green blue! I did not know indigo henna is permanent and very difficult to remove. Kay helped me to find the right product to remove this colour to my blonde brown ends! Thank you Kay for your service and expertise you saved me!
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October 2022 by Cathie Webber
Staff was helpful, good prices on home hair care products
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October 2022 by White Rabbit
So my wife bought some ammonia/ppd free hair dye from these guys a few days ago, turns out the product isn’t actually free of anything and she suffered a massive chemical burn on her scalp. When she called to explain the situation and ask for a refund the lady said she’d need a receipt which my wife accidentally threw out but mentioned she had an account there so the purchase could be confirmed quite easily if someone cared enough to look. There was no concern or compassion never mind any sort of customer service offered to my wife. Given the circumstances one would think an apology and immediate refund would be in order. No dice.I had to give a one star only because there wasn’t an option for any minus stars.
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September 2022 by Leslie Fusco
Friendly customer service. Nice selection of products to choose from. Staff are knowledgeable and helpful in finding stuff that are right for you! Lots of little bundle sales on right now. Also, lots of products to choose from. Anything from hair dryers, straighters, nail polishes, shampoos and conditioners and hair coloring and bleaches.Love this store.
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September 2022 by Ryan B
So my wife bought some ammonia/ppd free hair dye from these guys a few days ago, turns out the product isn’t actually free of anything and she suffered a massive chemical burn on her scalp. When she called to explain the situation and ask for a refund the lady said she’d need a receipt which my wife accidentally threw out but mentioned she had an account there so the purchase could be confirmed quite easily if someone cared enough to look. There was no concern or compassion never mind any sort of customer service offered to my wife. Given the circumstances one would think an apology and immediate refund would be in order. No dice.I had to give a one star only because there wasn’t an option for any minus stars.
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August 2022 by Miss V
Consistently find the staff in this location to be exceptionally rude, and by the looks of it, I’m not the only one to experience this.I have encountered a couple stellar employees at this Sally, however I’ve only been lucky enough to get them twice in the past year. Unfortunately, the subpar employees far outweigh the great ones here.
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August 2022 by Meaghan Swetman
Always friendly, helpful, knowledgeable staff. My go to for help with any hair needs.
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July 2022 by Angela S.
A couple of the employees seem to habitually follow certain customers around, hovering over them as if they are going to "shoplift".... As an observant individual, I can say without a doubt that it was in fact quite an obvious act, and a truly invasive behavior. I personally do not feel comfortable shopping at this location because of this particular dynamic. I guess some people aren't suitable for the field of customer service.
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July 2022 by michelle martin
DO NOT take any advice from the employees here, my hair was virgin 5 years growth & I wanted ash blonde, & on my hair it’s easy to get that color, I was soooo close to get my dream color, went in got my stuff on the counter, she started to go through them & ask me questions & told me that I need a level 4 or 5, now my hair is darker than my natural hair color…. I wasted my money, time & trust on someone who doesn’t keep their month shut. DO NOT LISTEN TO ANYONE in this location …. U’ll regret it
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June 2022 by 604
Great store with lots of hair products for styling or colouring. What ever color you need this place would have it.
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June 2022 by Chrysogonus Okwenna
It was a lovely experience to shop at Sally's. The staff were warm and receptive.
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June 2022 by Gahee Kim
Stuff is out of stock pretty frequently and some of the workers aren't that nice, HOWEVER there is an employee with black and purple hair (half and half) and she was veryyyyyy nice :) hope she is having a good day.
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June 2022 by Lauren St John
Popped in to check out the products for colouring hair. Really nice woman, very knowledgeable about hair. I would definitely go back. Lots of free parking.
