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February 2024 by Ashley I
The team here is typically very kind, although some team members aren't very knowledgeable about their products or selection. Some of the staff in particular are great though. The location is relatively large and has easy parking, and a good selection of items & brands. I shop here at least a few times a month and will keep coming back.
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February 2024 by Harriet Huchelmann
A great shop for buying high quality baby stuff.
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February 2024 by Julian Mascardo
Snuggle Bugz was an incredible experience for us. Jeniffer assisted us with our shopping the entire time, providing comprehensive answers to all of our questions. We appreciate all of your time and effort, and thank you for a wonderful experience. PS we bought the Cruz V2 :)
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February 2024 by Teresa Lai
Sri was so helpful with helping me pick my car seat and price matching! She let me take my time and showed me all the car seat features and checked how to clean and care for the covers.
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February 2024 by Arianna Luke
Sri was so helpful, saved so much time researching stroller and car seat options, we walked away feeling very happy with our stroller purchase!
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January 2024 by A C
Pam is very knowledgeable, helpful, and genuine to speak to about the stroller and car seats. Would recommend this location for high quality products and positive customer service support.
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January 2024 by Vishwas Sharma
Sri was very helpful answering our questions on strollers and baby monitors. She spend her time explaining pros and cons for the items.
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December 2023 by Iris Marroquin
Amazing selection and outstanding customer service
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December 2023 by Maria Chiesa
The customer service was exceptional and Tanya was extremely helpful. Thanks for making our shopping so easy
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November 2023 by Emma McLellan
Krupa was very helpful and patient with my husband and I as we had a lot of questions about products. She was very knowledgeable and helped us pick the right car seat for us. Everyone at the store was kind and helpful too!
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November 2023 by Simran Hehar
Just visited snuggle bugz coquitlam with my husband and we are very impressed and happy with our visit. All the staff was very friendly. Sri was very knowledgeable and made the whole process very understandable and fun! We learned so much we didnt know before and are very happy with our experience!
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November 2023 by Ray Jang
Susan was very helpful when helping me select a booster seat for my daughter who just graduated from a 3-in-1 convertible car seat. I drive a very small car with very tiny seats, and Susan took out three models to my car to check fitment. Awesome service and advice.
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October 2023 by ivan Moran
I was recently assisted by Jennifer from the Coquitlam location. I have to say that she provided the best above and beyond customer service ive ever experienced. I would recommend this store and their staff especially Jennifer. She was kind, understanding, knowledgeable and professional.
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September 2023 by Bry
Jennifer was a great help! She helped us find our carseat, stroller and crib! She took the time to demonstrate how everything functioned and was obviously very knowledgeable. She answered every question and made us feel very comfortable. Thanks Jen!
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September 2023 by Amy Kim
NEVER order online from snugglebugz. I placed two orders and they werent shipped after 5 business days. I called twice and also sent an email. They kept repeating "I dont know what happened..." and " I dont know if we have a stock.. they might be sold out" so frustrating. They didnt even say "sorry" and say things like I am crazy wanting for an answer. "I dont know what happened. So weird" doesnt do me anything.
