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January 2024 by Bal Nodora
Not a lot of choices.
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December 2023 by Madeleine Carriere
Was at least 3 clerks in store. Myself and another customer. U asked for a size and clerk came out and handed me the unopened box and turned around to continue her conversation with her co worker. I then asked her if she had a shoe horn. Really…. who trains these kids. Busy in store I understand not much service but this was like I was disturbing them. A real shame. No service, and for this reason I made no purchase.
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September 2023 by MUSHUY MUSHUI (Nessa)
The workers are very nice ? They were a great help on finding my perfect shoe?
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December 2022 by eric aslanian
2 ladies working there had a ridiculous behavior. I asked for a size the lady brought me a bigger one, I told her I want AUS 7.5. It took her sometime to confirm with her colleagues what us size that would be, while I didn’t asked for that! Finally she got the smaller size as I wanted to try from the beginning, after trying I saw its small and asked for a bigger one. The whole team started to talk and she nearly threw the box to me. They started talking and nagging quietly behind my back. Awful people!
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September 2022 by Logan Masilamani
The staff here are the worst in customer service. I bought a pair of scandals and would have received a $20 reward and was not informed. When I went back with the receipts to undertake the $20 credit with all the tags of the product, they wanted to see the scandals and then only undertake the credit. This is totally ridiculous. Do not shop at this store. The customer service is one of the worst. A total discredit to the customers.
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August 2022 by Danay Robinson
Don't shop here if you want to be able to change your mind and return something!! They did not let me return brand new sandals and the staff accused me of lying and wearing them around outside. I felt humiliated. Won't be coming back here again.
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August 2022 by Vladimir Kostka
Really great choices and such a friendly and helpful staff !
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February 2022 by Deepjot Kaur
I have been a regular customer here for a long time, i love the amazing stock, but now this store has improved a lot in customer service as well.
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June 2021 by Precious Phiri
Customer service is terrible here. Not helpful or friendly. Both staff members stayed behind the cash register the entire time even though I was the only one in the store. They didn't make an effort to check if my size was available at the back or to call other stores or offer similar styles - just claimed they didn't have it. Scrolling down, I see other reviewers had this same problem. I will not be returning to this location.
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May 2021 by Yulon Kim
It was the worst step, showed lies and was very seriously rude.It does not even deserve 1star I would like to give a minus star.I picked up the shoes on display 0ne and asked for size 7.They came out with a box.Inside the shoe box , there were displayed shoes packed and given to me as if they were new.The shoes had a red tag with the sale price on it. She Tricked it like new and gave it to me.Giving out the displayed shoes to customer isn't right during this pandamic, if they were giving out the shoes to me they should have notify me before lending it out.I asked if there were any new packed shoes. They went in without a comment and unpleasant expression, and immediately came out with a new item.They had brand new packedge, but they tricked me.They were very rude when paying and handing things over to me.This was the first time I had ever seen such a rude and unpleasant store and 2 staffs.