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January 2024 by Ashti Awla
The Women works there not helpful at all night times , she was so rude .
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November 2023 by s t
Lady is very helpful to me at 6:30pm.
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October 2023 by Sandra Sirutis
Excellent fast service
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October 2023 by Sergey Vishnevetskiy
Great service, very helpful guy, who saved us a lot of time by filling the papers for us. Much appreciated!
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September 2023 by Lu朵拉
In September last year, my car was temporarily out of insurance because I was going back to Taiwan. In December last year, I bumped into another car in the parking lot. After reporting the incident, I had to pay a deductible of $1,000 Canadian dollars.My car insurance was insured by a Taiwanese. When I reinstated the policy, the deductible had been adjusted to $1,000. The insurance man told me that increasing the deductible would give me a discount on my next insurance policy.In fact, I have to blame myself. Don’t nod your head if you don’t understand. But if he hadn’t helped me raise the deductible, I wouldn’t have had to pay so much according to the original insurance.
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September 2023 by Joel Palit-ang
Kevin was the person there to offer a better cost among insurance options.
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June 2023 by Kuo-Cheng Huang
I had to do a transfer of car ownership and renew my car insurance at the same time. The clerk was super helpful and patient. He offered help fill out the form and even tried to see if I can save some money by returning the plate, for which he had to wait and help me with the plate removal. I could renew insurance online, but the value of good customer service cannot be beaten. Highly recommended.
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December 2022 by Pam Bruce
They were closed when I arrived and called me the minute they opened up and helped me pre-fill documents to sell my car and transfer over the ownership to the new buyer. Nice to have them so close to where I live too.
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December 2022 by T Va
Extremely helpful!
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December 2022 by Jorge Campos
Excellent treatment
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December 2022 by William Qian
Great service. The female agent there Diana guided me through the various auto insurance coverage options and promptly answered all the questions I had. She was patient with me even after I had to call my partner to verify a piece of information. I'll be happy to come back here again when it's time to renew as well as get any other insurance I may need in the future.
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December 2022 by Christie Chan
This used to be our go-to place for insurance since Kevin has been wonderful. Today we came and tried to transfer a vehicle under my name.The woman named Diana was not helpful and not friendly at all. Threw us the form and told us to fill it in, said we wrote sth wrong without giving us proper instructions. Giving us false info and cannot even read our old insurance history properly. Honestly we didn’t really understand what she was saying and were in awe on how poor the service provided by her was. She was pointing her finger at us when asking us questions.I feel bad for Sussex Insurance because the service has been great before being served by her. Retrain her or set a higher standard of requirements when recruiting new staff please. But I won’t be coming back if I see her on duty.??
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December 2022 by M
Come here to waste your entire day staring at a sign that signs "Will return in 10 minutes". Why even bother with the sign. Either close or leave a note with a real estimate. What a joke.
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December 2022 by William C
Same as the previous review - sign says back in 10 mins, but waited much longer, only to be told that she didn’t have enough time to perform a title transfer at 8:00PM (closes at 9:00PM). Asked multiple times for a name and was ignored, before I was reluctantly provided with “Yong Jin”. We were forced to walked down to London Drugs; where they performed the transfer with no issues.
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December 2021 by Jeffrey Wu
I noticed this new insurance store next to T&T and renewal my car insurance there. My experience there is great. Johnson is friendly and professional in renewing my insurance. Definitely highly recommended.
