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December 2023 by Eva Rich
Very bad customer service! The younger lady didn’t know how to do refunds, the older black lady (probably a manager) took over and was very unhappy that I didn’t have a printed invoice copy. I ordered online and I showed her online email! But she was insisting that there was a paper invoice included with my online order and that she needs that! It took her half an hour to do my return. Very rude attitude and poor customer service. Won’t be shopping there again.
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September 2023 by New Empress
Terrible lighting, quality and fit.
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January 2023 by Breanne Ballinger
I needed a dress for a wedding. I'm on a tight budget. I found a beautiful dress on the clearance rack that needed a simple repair. I got a dress, heels (on sale), and a scarf to go over my shoulders for an amazing price that was even better than my budget. The store staff were friendly and knowledgeable. The manager offered helpful insight into the color of my scarf to go with my dress. I will go back for any special occasion needs in the future.
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October 2022 by Karen Brownlow
Don't buy anything from here. What a hassle for returns or exchanges
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October 2022 by NethcaTheKill47
Was there on a Thursday to browse and the two ladys I was assisted by where both very friendly and easy to talk to. Where also helpful with two other patrons whom where adjacent of me. I don't remember both of there names but one was named Kelly I believe.
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August 2022 by M- Perrin
Store was well organized and clean. Good sales and service. Got my pants on sale
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August 2022 by Aide Cabrera
My go to store to buy clothes
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July 2022 by Mahshid Danesh
Very poor customer service by one of the staff. It looks she is forced to answer the customer's questions and I never have seen like that in other branches.
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July 2022 by Mina Cho
Best customer service experience I’ve had in years. Thanks for making my day.
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June 2022 by Dan St
Been there on Sunday and the staff working were so friendly and helpful one of them at the fitting room helped my daughter find a appropriate dress for her prom
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June 2022 by Aravindan Kalaimannan
Great collection of casual dresses to evening dresses!
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September 2021 by Mohit Garg
I was passing by this store but my husband suggested me to do window shopping. As we entered, we were greeted beautifully by Ishman. She advised us all the store promotion and also helped us to find out the right size and various designs. On checkout she explained about the returnable and non returnable items. OMG, In last, we were ended with 32 items Overall it was a good experience. She is truly amazing. Thank you Ishman to make our day memorable.
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September 2021 by Yazmin Nucamendi
Manger at the store, not friendly at all. Not doing the job that she is paid for. Ignoring customer questions is unacceptable!Over all Customer service very poor !We will never come back to shop at this store.Unacceptable!!!
