-
January 2024 by Lily May
specifically drove half hour to this store, surprisingly cloased one hour before regular time. a paper sign at entrance "closed @ 5pm today for inventory count". why the store didn't update it on Google? purposely waste consumer's time? ran all this way for nothing! I asked them why didn't update Google, answer was "no we didn't". I said i might complaint to head office, answer was "OK". they just don't care... for many years, this store staff are OK, but managing, supervising team always rude, no respect to consumers.
-
November 2023 by James Mendonca
This is a nice-looking store for kids. I saw a lot fashionable clothes for children and at good prices too. I even bought a few of their garments at the Children's Palace in Abbotsford.
-
June 2023 by Antonietta Dorvault
Best customer service I have ever seen!
-
February 2023 by Shuba Shamim
Stella had great customer service thank you for helping with our exchange!
-
January 2023 by Chaiwat S
+ Affordable price- Not tidy- Not well lit fitting room- Obstacle in front of fitting room
-
September 2021 by Kristin Lahnert
While shopping for a backpack, picked one up and a massive pin jabbed into my husband’s hand. I’ve never seen a pin that large before. I found an employee and explained what happened. She literally took the pin from me and said “oh, ok.” and walked away. I followed her and calmly said that’s it, you’re not even going to acknowledge what happened? Before she could answer another employee asked what was going on. I explained what happened. This person at least said she was sorry. You could tell that neither cared one bit. The original person came back to us and apologized by saying “I’m sorry this happened but I was just walking onto the floor so I didn’t know.” Makes zero sense. Worst customer service ever. Thankfully it wasn’t a child that picked up that backpack. I won’t be shopping there ever again.
-
October 2020 by Desiree A
Worst customer service at Coquitlam centre at 6:10 Jan 14.Won't be shopping there anymore.
