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December 2023 by Byung Gab Lee
Black Friday for Sale 11/24~11/26.We bought Yehwadam Plum Flower ? Revitaliz.. & Rice Water Bright Rice Bran Fo..Excellent Quality! Economy price &Excellent serving. Please refere 8 photos.
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October 2023 by Lily H
This sales person over promising and not delivering. I bought over $180 worth of products and was promised additional free samples (face masks) and gift with purchase package on promotion. But when I got home I looked in the bag and there were no samples. The only face mask I got was already in the promotional package. I called and complained and they want me to drive to their shop to get 2 free face masks. I lived far away and driving there will cost me more than the free samples. Be careful when they promise you free sampes and check your bags .
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October 2023 by Sukhdeep Maghera
Just had a wonderful customer service experience with Hana! She was great giving my wife and me recommendations on skin care. Highly recommend her for your skincare needs!
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December 2022 by valentina kim
I drove from Burnaby to Coquitlam to do an exchange and their "policy" during Black Friday week is no exchange or returns. I purchased something under 30 days ago and their Black Friday policy was not posted at that time. The associate kindly pointed to the policy. The store is empty with no customers. Can someone help me understand why I couldn't have been helped? I can understand if the store has even 2 customers and they were being helped, but this was inconsiderate of the sales associate. Please no responses of "their policy states..." I have worked in customer service and sales and this to me is poorly conducted service. It's not a matter of can't... it seemed a matter of won't.
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November 2022 by Nicole L
The lady who helped me today was so nice!! I should’ve asked her name but it was Thursday (Nov 17) and she was the only one closing. I went there after work and looking for a specific item, I looked at other stores but in the end I bought it from here because the lady was so helpful and It was definitely the product I was looking for. Definitely coming back and highly recommend?
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November 2021 by Huong Phung
5/5 customer service and the employees are super friendly and helpful. They gave me a tons of samples plus helped me to find the best budget deals for my skin concerns.However, the location is quite tricky as it locates in a small corner near food court.
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November 2021 by 김수진
I bought a product just yesterday, and I found out that it was malfunctioning today. The product itself is superb, but the container it's in didnt budge. I called them and shortly got a call back. Their promptness in dealing with the situation was very efficient!
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November 2021 by BeA Kugler
Good deals for skin care products and make up. Lots of free samples for signing up on membership ?
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November 2021 by Ella du
Every time I go in I always feel so welcomed and I just want to point out that Hannah and Emily for their excellent service. A lot of samples!
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November 2021 by Raj
Beautiful place, with friendly staff. I got so many samples after buying two products. I'll be going again for more stuff.
