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November 2024 by Gloria Henry
Rick gave us exceptional service. He was very well informed about all inventory and pricing, what was in stock and not, etc. there was absolutely no pressure and he was happy to show us all the inventory we might’ve been interested in. He was pleasant and helpful and informed… The perfect sales rep
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October 2024 by Jo G
We had a great experience with Ashley’s in Courtenay, would totally recommend. The movers accidentally put a scratch in our hardwood flooring and the manager Jas was very quick to respond and sent in a repairman, it’s now as good as new. Very impressed with their customer service
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October 2024 by Dawn Bebington
The sales representative, Rick, was courteous and easy to speak with. A bid Thanks to Rick and Ashley Home Store.
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October 2024 by Allison Martin
Great experience shopping for a new sofa. Rick was super helpful and very knowledgeable! Lots of selection and great service.
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October 2024 by Darren Skuja
I love this place! Quality furniture at reasonable prices. The staff "leave you alone" when you want to browse/contemplate. And they bend over backwards to help you when you need advice or make a purchase decision. I'll keep coming back.
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October 2024 by Leigha Fane
Everyone there was super lovely to talk to and very helpful with finding a perfect couch for our apartment ❤️❤️❤️
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October 2024 by Derek Amos
Appreciate the knowledge and patience in helping me choose the right recliner for my needs and comfort. Thanks Rick, look forward to the arrival of my new chair.
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October 2024 by Beverlee Orr-Shadbolt
Excellent quality, beautiful chair. And just as important, customer service is stellar - helpful, attentive, gave thorough information about the product and related coverage. Ashley will be my first stop next time I am looking for furniture!
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October 2024 by Dan McLellan
Sales person Sam was very knowledgeable, no pressure, and pleasant to deal with .
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October 2024 by Ken Kostiuk
I had a little problem with my couch controls today phoned them this morning. They were here an hour and a half later the service was excellent.
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October 2024 by Rob Davies
No pressure sales at all, more of a person with really good product knowledge who was ready when we were. We will seek Rick out for any future furniture discussions and decisions. Very pleasant experience.
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October 2024 by David Coon
Knowledgeable staff& consumer friendly!
No pressure. Bought the perfect chair.
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October 2024 by Gordon Rob
Sept. 2024: Rick Nelson at the Ashley store in Courtenay, British Columbia really knew about mattresses. So, we went back to the Courtenay Ashley store and bought a new mattress.
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October 2024 by Bit Blaster
My partner and I recently purchased a King sized ergonomic mattress from Ashley Home Store. Rick who has multiple decades of experience working with mattresses, was extremely helpful and knowledgeable. He provided us all the information we needed and then gave us space to discuss and make our informed decision. We highly recommend Ashleys for a mattress that meets your specific needs.
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October 2024 by Christine Monier
We had get customer support from Rick, who is knowledgeable, helpful and has a great sales approach. Definitely recommend.
