Courtenay Kia is a dealership that provides a wonderful, delightful, and relaxing experience. The business, which moved to a state-of-the-art facility in 2012, has grown to be a great place to buy and service a vehicle. Customers report a seamless process with no pressure, instead finding trust, transparency, and helpful discussion about their needs. The staff, including sales, finance, and service teams, are consistently described as friendly, pleasant, knowledgeable, and helpful. Many note the service is exceptional, with customers treated like royalty during repairs, including detailing and shuttle service. The dealership offers a large selection of new and pre-owned Kias, and the overall experience is highly recommended, turning previous negative experiences from elsewhere completely around.
Went in for a minor service repair and got treated like royalty, they detailed Our car , and shuttled me back and forth to work , we will definitely be back
July 2024
We deal here a lot and always find them efficient, friendly, cost effective.
Wheels for Wellness
March 2024
Very friendly service, saleswomen were awesome and we had a lot of laughs. Knowledgeable and I appreciate them not being pushy.