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October 2024 by Inspec Construction
I've been going to Fountain Tire for years. Overall I've had a very good experience, had many tire rotations & balances. Bought new sets of tires for my trucks. The staff has always been friendly; I find their prices very competitive. Any little issues they always wanted to help & resolve.
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October 2024 by Custom Charger
Great service and the people at the front were awesome.
Thank you.
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October 2024 by Kaitlyn Box
The receptionist for this establishment is condescending and rude. Due to her nasty tone and disrespectful attitude when enquiring about an alignment, I will no longer be using fountain tire for their services. Such a shame as I've always had great service in the past. No lady, I do not want to book an appointment with you after the way you spoke to me. If I'm calling about an alignment, it's because I need one. Just because I am a woman doesn't mean I am stupid.
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September 2024 by Mitch L
Excellent shop. Amazing service. They did everything they could to get me back on the road asap.
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September 2024 by Darren Struble
Great experience. Needed a tire service done quick. They got me in, treated me professionally and price was great. Make them a first call for tire service in the Comox Valley.
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August 2024 by Joelle Fiorito
I recently had an urgent situation with a punctured tire and needed immediate assistance as I was about to leave on a road trip. I drove straight to Fountain Tire in Courtenay, and they were absolutely amazing. As soon as I arrived, they understood my predicament and got me straight in. In just 20 minutes, my tire was fixed, and I was back on the road. Their swift and efficient service saved my day! I highly recommend Fountain Tire in Courtenay for their outstanding customer service and speedy repairs. Thank you!
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August 2024 by jackie defoort
Dwayne, Becky and Cathy are so helpful and accommodating.
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July 2024 by Patrick Nevett
Excellent price (tires x4) and service. Took my little Trax right in and out in no time. Bonus points for Kuma (Akita) treats& a drink. Highly recommend
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June 2024 by Chris Embury
Not seen service like this in a long time. Got me in right away & gave me a complimentary lift to work. Price was really good. Left feeling like they went above & beyond for me with the work they did. Super impressed, if ever needing work done in the future while on the island this is gonna be my go to stop/recomendation.
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June 2024 by Princess Pants
Was very happy to be able to bring my car in very last minute with a weird noise coming from it!
Everyone was very friendly and helpful and they had me in and out quickly!!
Thank you so much ?
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June 2024 by Josh M
Let me know in advance what parts would be required for a job before I committed. Saved me some money. Intelligent operation.
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May 2024 by Sarah Meredith
For 15 years, I've been a loyal customer, but since the change in management, the quality of service has taken a nosedive. Recently, after having my summer tires removed and winter tires installed, I was happily sent home with my summer tires.
Upon returning to have them reinstalled, I was informed that they were bald and flat and needed replacement. It's incredibly disappointing and unprofessional not to notify customers of such issues. This lack of communication undermines trust and reflects poorly on the business's commitment to customer satisfaction. Furthermore, when I inquired with the staff about why they hadn't alerted me of this issue when my tires were initially removed, their response was unprofessional and dismissive, failing to address my concerns.
I suggest that Fountain Tire management investigate the manner in which their employees interact with paying customers. It's unacceptable for them to be disrespectful and rude.
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May 2024 by Greg Mattson
Very grateful to Fountain Tire here in Courtenay for fitting me into their tight schedule late in the day. I needed a slow leak repaired for a trip back to Nanaimo in order to catch a ferry home. So, timing was critical - I arrived at 3:50 PM, and they had my tire all fixed and ready to go by 4:20. Friendly, fast and reasonably priced I might add too. I’m a Kal Tire fan but this Fountain Tire has made a big impression on me. 5 stars for sure!
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February 2024 by Corbin
I had a wheel damaged here but the manager Cathy was very understanding and helped make the situation right immediately. Thank you very much for understanding my frustration.
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January 2024 by Shon Lee
When it comes to tires, no one better than these guys, especially Cory, also the great customer services.
