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September 2024 by Carrie Joss
A really good pharmacy with great customer service.
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September 2024 by Suzanne “Suzie G”
Jen, Greg and the rest of the team at Courtney's Pure Pharmacy are amazing. I phoned them having received *incorrect* information that they had messed up on an urgent order (I need to highlight that they didn't mess up at all). I was really short and clearly annoyed on the phone and their customer support was fantastic, never even once pointing out my error, and instead focusing solely on rectifying the issue, even staying late on a Friday after opening times to help me with my order. The team are amazing and I am so happy that they are here, supporting the community. Thank you so much, Team Pure Pharmacy Courtenay, your work is hugely appreciated, and again, I'm sorry for the call, you handled it, and supported me beautifully.
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August 2024 by Janelle Francoeur
Best service ever. Only pharmacy I’ve been to who genuinely cares about their clients and treats them with compassion. Quick, friendly, knowledgeable and empathetic service. I wont be going anywhere else for my prescriptions again.
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August 2024 by Aun Read
Best pharmacy I have ever used.
Staff are helpful and knowledgeable.
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May 2024 by Colette Debelle
Great service
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February 2024 by Sherylynn Wales
The team at Pure Pharmacy are beyond PHENOMENAL The valley is extremely fortunate to have such a dedicated team of professionals. I can honestly say that Greg has without doubt saved my life, and I do not say that lightly When an error due to our insurance happened Greg did not hesitate to help, provide me with the required meds for my appt and soothe frayed nerves. When a computer error happened Greg went in on the weekend to get the daily medication I required rather than have me sit at the ER each day till Monday Jess is an absolute Sweetheart, she never fails to follow through and drops off my meds without hesitation With no license this option is a Godsend and VERY much appreciated Other pharmacies could learn from Greg and his team Thank you for everything
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June 2023 by Caprice Christian
Thank you so much Greg and team. The customer service and care Greg provides is above and beyond. We are so incredibly lucky to have him as a pharmacist in the Valley. Greg, thank you so much for filling a prescription right before closing today. I appreciate it so much.
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May 2023 by Colton Ritchie
Heather was knowledgeable in helping me choose an appropriate probiotic - she explained the differences between the huge selection. She recommended Olie Naturals and boy, does it ever work! Best probiotic I've ever had. Thank you.
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February 2023 by Yvonne Winram
This pharmacy is a treasure in the Comox Valley for the caring personal service provided by the pharmacist and the knowledgeable natural health advisor when it comes to supplements.
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February 2023 by Jane Knight
Pharmacist is awesome!
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August 2022 by Maya Papaya
I’m always so happy with the service from Cole and Greg. They are knowledgeable and kind. I totally recommend making this your permanent pharmacy. And I love the products and product lines they carry here
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August 2022 by Paige Proctor
Very impressive ?. Thankyou for helping me find what I needed and everyone is so kind and helpful. You guys rock.!
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May 2022 by Travon Hart
I am so pleased with the expertise of Cole and Greg. I had a better than expected visit. Cole even knew when a particular herb is in season. See you soon again!
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March 2022 by Brenna Burvill
Always get the best service and care! Tara is amazing, extremely knowledgable and offers really thoughtful options and suggestions. The delivery service is swift and Rick is always a pleasure. Couldn't be happier!
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March 2022 by AnOldManRiver
Best pharmacy in town. Incredible service and Greg always recognises me, even though I only go in once every few months.
