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September 2024 by Jennifer Schafer
Great friendly service!
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September 2024 by Christina Roersma
Great options, great prices and nice staff
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July 2024 by sara young
Great customer service!
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July 2024 by Jesse Burtenshaw
Do not shop online for the shoe company or Designer Brands or any of their affiliated companies. They have double charged me for 2 out of the 3 orders I made in one day and say I need to just be patient and wait up to two weeks for the charges to be reversed. As if double charging for an order would ever be acceptable. This type of thing could be the difference between an important cheque going through or being NSF and there is no urgency to rectify the situation. I can easily show i have 5 charges over a week long period for three orders and show that I paid the full amount right away. If you must buy, buy in person but I would recommend skipping them entirely. Terrible customer service as they try to make you you think you are mistaken then when the truth comes out they just act as if you are being impatient. You shouldn't ever have more money than I owe you, one second is too long.
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July 2024 by Perry Langeler
my shoes were faulty... the owner was amazing and I was dealt with fairly and promptly by the owner !! I recommend this store for your foot wear purchases ...Thanks for the great service
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November 2023 by Sukh Bhandari
Staff was kind and very helpful!!
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November 2023 by ram sundaram
Good choices of shoes. reasonably priced.
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November 2023 by Harv Allison
Excellent
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October 2023 by Andy Johnson
Decent prices. I don't like buying shoes online so I find it convenient. Could have better boot selection for guys. I work in sales. I can't wear tree faller boots or runners so basic SOL
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September 2023 by Pamela Hiller
The manager, Christina, was incredibly helpful! Went out of her way to help us find exactly what we needed.
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November 2022 by Len Petry
I bought some shoes for my son yesterday (12 November 2022) and was very pleased with the service. I don’t know the young man’s name, but he went out of his way to be helpful, and even showed my son a better way to tie his shoelaces.I don’t know the young man’s name, but he deserves some public credit for his positive attitude and work ethic. So let me mention that he is Asian – which I can say without fear of attack from woke people because my son is half-Asian too.
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November 2022 by Jen Mac
Closes at 2pm Sunday
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November 2022 by Harley Rybchuk
Good variety of mens and womens shoes, but nothing for men with high arches.
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September 2022 by D M
Went into The Shoe Company specifically to buy a certain pair of sandals. We were helped by an older lady, blonde hair pulled back into a ponytail. She was quite rude and my wife and I both felt like she was trying to make us feel stupid with the questions we were asking. Other than that I think this is a really good store, with a large selection and decent prices. With all the talk these days about people being rude to retailers, we go out of our way to be polite and kind only to be met by someone with a terrible attitude that has no business being in retail.
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September 2022 by Aaron Schmidt
Lady rang up wrong shoes when I went to buy them, manager saw and corrected her so she rang up the right shoes. She then “forgot” to put in the discounted price. When I paid they asked for my email and I said no, they said they needed it to make the sale and I gave it to them. They then asked if I wanted to subscribe to any emails and I said no! After all that I get 2-3 emails a day from them, I’ve tried unsubscribing, marking them as spam, etc yet they keep coming into my inbox. Never shop here unless cheaper shoes are worth a headache and never ending spam…
