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September 2025 by Alla Korotenko
Thank you guys, and especially Erik, for going above and beyond to help us. You guys were very attentive, great at communication. Just overall it was such a pleasure dealing with you. Hidden gem in the valley!
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August 2025 by Talmi Ivzori
⭐️⭐️⭐️⭐️⭐️
We had an unexpected propane leak while traveling through Courtenay, and stopped by Sunwest RV Centre hoping for help. Despite being fully booked, Eric (the manager) and Jamie (the lead technician) went above and beyond to assist us immediately. Their professionalism, kindness, and efficiency were outstanding—we were back on the road in under an hour! Huge thanks to the Sunwest RV centre team for turning a stressful situation into a smooth experience.
Highly recommend!!!
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June 2025 by Craig
I took our recently purchased Gulf Stream Class C motorhome to Sunwest RV to have factory roof issues resolved after having no luck with the dealership I purchased it new from last year. From the first time I went there, Erik went out of his way to help me obtain factory warranty work. The shop made the repairs and installed a new roof cover in a professional manner that far exceeds the original installation. Erik kept me updated during the warranty process. Excellent RV dealership and I strongly recommend them for RV service work!
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December 2024 by Darnell Litowski (Darnie)
Quick and solid service with friendly staff. Highly recommend
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July 2024 by Allain Lepine
I have brought Rv’s and trailers to sun west to be repaired and maintained and have received amazing service. Eric at the front desk deserves a raise the techs in the back are awesome thanks for keeping us camping and hauling ?
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November 2023 by Rebecca Richards
We had some seasonal work done, and a rather tricky fix of a shower door. All done very well! Recommend them for any RV fixes.
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September 2023 by Blair Imbery
Highly recomend Sunwest RV Center. They treat you with professional courteous service keeping cost down to your budget. This is the second time they have helped us accommodating our needs as we live 3 hrs from Courtenay. Thank you Erik, Stephanie and the technicians.
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August 2023 by Ron van Akker
We had an amazing experience with Sunwest RV service. Our trailer had a couple significant issues that fell under warranty (fridge stopped working, tap leaking, and tongue jack failing). Erik and his team provided excellent service in a timely manner. They kept us updated, fixed our problems, dealt with the warranty, and repaired our brakes too. We were using the trailer on vacation and they accommodated our need to use it. I’m impressed with their hard work and dedication.
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July 2023 by Don Catling
Glad it was warranty work
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May 2023 by Linda Jordan
The slideouts leaked and their solution was to tell us to put pool noodles around the seals . Once we took it off the lot thy didn’t care what was wrong with the unit .
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March 2023 by Margie Imbery
Technicians went out of their during a very busy day to resolve our trailer braking issue.
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March 2023 by Terry Doty
Great service
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March 2023 by Dennis Foster
The team went above and beyond getting our unit repaired in a timely manner
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March 2023 by francois létourneau
Expensive failed repair and poor serviceDecember 2021 Sunwest diagnosed an issue with the front cap of my rv.They presented me with a quote and assured me that they take great pride in their work and that their high standards for quality repairs would fix the issue, so I accepted.The work was completed late January 2022. A few weeks later we noticed continuous water infiltration from the front cap. The problem had not been fixed. Sunwest charged me $5000. for a repair that wasn't proprely completed.We contact Sunwest about the the unresolved issueWe had to insist that Sunwest investigate the failed repair more carefully. Reluctancy Sunwest staffInspected the rv and admitted that the repair was faulty, so they completed the repair that they were supposed to fix in the first place.In late March, I drove the vehicule back to my home in Quebec where I had it inspected in a local garage. They fond out that the repair needed to be redone for water infiltration.I would absolutely Sunwest for repairs on your rv. My experience was stressfull. expensive and took way longer than quoted. The service was friendly when they gave me the first quote for the repair. Once yhey had my business. the service was unfriendly and not cooperative. It is very unfortunate that they treat their customers with such disrespect and that they don't stand by their work.There was permanent damage to the rv.Avoid their service if you can
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March 2023 by Dave Kinghorn
This place is is a scam they take your motor home apart and then they let you know how much even then that is not the price like you can take your motor home out from their shop with no roof( right )so you are in a bad place they tell you they work with you (good luck) with that now Erik has now blocked me on my text messages or he is ignoring me hopefully I will go away please stay away bad place I have to give them a star if it was up to me I would not give them everything
