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December 2024 by Leona Haley
Dear Home Depot.
Monica in the paint department. This lady is remarkable, I had no idea what type of product I was looking for, but she provided expert advice. Between the coverage as well as lasting and stick ability. And the amazing colour matching. Thankfully, she suggested I get a piece of my house roofing. As I had no idea they had the equipment to match their product to my roofing perfectly. I am unable to fully articulate my appreciation for her knowledge.
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December 2024 by leon heidema
Below average as far as Home Depot goes
Strictly concerning inventory
Staff is above average
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November 2024 by Steve Kolarich
Acting manager Matt, very aggressive, rude and dishonest. Everyone else I dealt with in the store were professional and helpful. But Matt went out of his way to be the way I described. Never have I experienced anyone like Matt in a business before. I'd guess by the way he acted towards me that I'm not the only one that has had issues from him.
The one star is 5 stars for the other staff that made up for him.
Negative 5 stars for Matt.
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October 2024 by Steve Thompson
Great service from Branden, Jay, Brent & Karan Singh.
A well deserved 5-star review. 👍
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October 2024 by NILESH SHAH
Horrible service by the home depot. Order placed in July for hardwood installation still today no answer and no reply from Orange room service. Horrible Horrible Horrible. There should be zero stars
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October 2024 by David Barkes
Matt in appliances is magnificently knowledgable and a gem to deal with.
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October 2024 by Pete Masini
Crazy how many times they don't have what I need. Then they tell you that what you need is online. Then why have such a large store? It was more useful to have trees cleaning the air than a huge store that doesn't even have what I need, so many times. At least they have bathrooms LOL
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October 2024 by Reza Sourate
Markus is amazing at Pro desk. I was there to order material for roofing project. He is very knowledgeable and provide great advise when, I was mentioned about the project. I would definitely go back for future project.
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October 2024 by M Thompson
Very poor customer service experience at this store on Sunday, September 29, 2024.
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September 2024 by Alina Skoryk
Very very very friendly staff 🫶🏻
Helped me a lot with rental tools and with a refund in 5 minutes, really appreciate!!!
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September 2024 by Phytos Willams
I just want to know if the goddam paint department is open...trying to reach anyone over the phone is impossible. Also the store manager of the courtenay HD is an absolute tool.
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September 2024 by M L
I was at Home Depot yesterday and I had to ask 3 employees for help in aisle 33 (storage) to help us cut wire shelving to the proper size. After waiting a good 20+ minutes we left.
Terrible customer service after an employee said “sorry we dropped the ball”. Sends someone in aisle 33, and then the employee says “I’ll be right back”. We waited ANOTHER 5 minutes then left. What a joke.
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August 2024 by Trent Paulhus
Amazing customer service. Highly knowledgeable staff who provided me with expert advice to repair single lever faucet.
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August 2024 by J. G.
Why don’t they ever answer the phone????
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August 2024 by Jordan Lith
Helpful staff, great selection of clearance items
