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October 2024 by carol walters
Great, honest service! We were booked in for $1200 worth of valve seal repairs, but they suggested an engine shampoo and subsequent check-in to ensure work was needed. Fast forward one month and still no leaks or need for further work.
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June 2024 by Susan OBoyle
Had bad brakes and shimmy and the fix is perfect. Good job.
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January 2024 by Stephen Thompson
When it comes to my 3 Series; Valley West Autohaus is as knowledgeable & professional as any of the best BMW dealerships I have dealt with in the past.
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January 2024 by chantal prouse
This shop rescued us last week half hour before close on a Friday. We rolled in with our Jetta turbo diesel wagon. The turbo had disconnected. They rolled it into the shop and quickly diagnosed and reattached the part. Sent us up to mount washington with a great running car. Thank you, Brandon and Chelsea.
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January 2024 by jer prouse
They made a spot short notice late Fri afternoon to help my wife and daughter. Got them going again with no additional fuss. Thanks guys
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January 2024 by Karen M.
I have been taking my vehicles to Valley West Autohaus for years. First, my 1995 Eurovan and then my 2004 Sprinter Van. The service has always been excellent and priced fairly. Roger and Marty, Chelsea and the rest of the team have always been professional and communication is top notch. I appreciate the printed reports I receive after each service appointment that list what has been done and things I can expect for future visits. Any quotes are accurate and service is completed on time. They always make me feel like a valued customer.
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December 2023 by Jeff
I have a BMW X3 and have been taking it here since 2017. I always feel confident in the work they do. Very trustworthy and knowledgeable. I highly recommend!
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November 2023 by Amanda MacKenzie
Fantastic and thorough service.
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September 2023 by Charlotte Cooper
Great service. They got us in fast and kept us up to date with the repairs.
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July 2023 by Micah Smith
Great service. Treat me well, and always talk me through what's going on with the autos so I understand. Thanks so much.
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June 2023 by Carlos Leyton
Deleted my previous review and i am updating with this. My car is now running smoothly after replacing some old broken parts. Kyle was very informative and easy to deal with. We went over a few things that my car needs in the future and i am coming back to get them done there. Overall happy with the service. Would recommend.
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March 2023 by Ron Nand
After seeing these negative reviews and talking to my neighbour about her experience with these guys I’m now happy that they never bothered to call me back on 4 different occasions to book a servicing time and one time to give me a quote. I ended up going to Keans auto and 4 years later I’m happy I did. They have a certified Mercedes Benz mechanic there that has taken care of my Benz every time and I could not be happier. My 65 year old neighbour took her bmw to auto haus and she swears it’s in worse shape than when it was before she got there , with one of the front desk staff telling her “ well men tend to know vehicles better” seriously? and nothing against young people working ( I applaud that) but keep them away from luxury vehicles.
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December 2022 by Steve Murray
This shop has been servicing German cars for a very long time. The staff is very knowledgeable and friendly. If you have a BMW I would recommend this shop.
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November 2022 by Bill Brown
Brought it there with an ignition coil problem…. 800$ later they had done all kinds of work I did not authorize… they simply said hey it is a bmw a grand is cheap… I ordered the parts removed and they did remove them…. Scammers!!Service: Auto engine diagnostic
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November 2022 by Clair Coates
One of the most trustworthy shops in town when it comes to VWs.
