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October 2024 by Ryan Howlett
Clean and well staffed, everyone was friendly and accomodated my banking needs.
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October 2024 by Timbits Modz
The lady had atleast 5000$ in 100$ laying on her counter,i could have easily grabbed it and ran.I dont feel safe using this bank anymore
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October 2024 by Scott Hourie
The worst service possible. Do not use RBC for anything!!!!!!
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August 2024 by Kosir
There was a long line at the location, and the employee couldn't help me withdraw my funds because I would need to speak with their advisor but no one was available and they were not able to arrange an appointment in the coming days. It's a shame I can't get to my money when I need them and they are wasting my time.
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August 2024 by Filip KosíŘ
I waited in a line for at least half an hour, only to be told by the bank staff that they have no appointment this week and the would like to fit me in because of my emergency case, but all the specialists were currently in meetings. I was politely brushed off. I then asked if they could check later and left my phone number with them. But they didn't bother to call. On the other hand, RBC has enough staff to call people and offer their other products to steal more money from people.
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July 2024 by Scott R. Nelson
Terrible service - 6 or 8 stations for Tellers but only 3 working. Gotta keep the staff expense down so the big wheels at the top can get richer
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April 2024 by Carol Edwards
I have just received the best best help from customer service !
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February 2024 by Westslope Fisheries
After 15 years as an RBC Avion card holder in business and personal we are forced to leave. RBC is unable to resolve missing Avion points, we are left in a negative balance everytime we pay our statement as the bill payment is treated like a merchant refund. Though staff acknowledge this shouldn't be happening, the problem continues after 18 months in the escalations department (aka back office). Points have monetary value and this amounts to theft by RBC Avion. In addition, their business partners for insurance have changed recently. Allianz Global Insurance hung up on us, told us incorrect information (i.e., a letter of confirmation of coverage was not possible and we needed to buy more insurance), gave call backs in the middle of the night and left no contact information. We were left on hold for one hour before being automatically disconnected only to try again and again. This is a Final straw RBC Avion. Worst travel credit card. No benefits given and they have breached the terms of our contract.
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January 2024 by Noreen Mercereau
Very good service and appreciated very much. Thank you
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November 2023 by Raymond 111
For a Bank that make Billions a year you would think their Customer service would be next to none but it has the worst customer service it's worse than the Government. It is not about Customer service anymore but greed.
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August 2023 by Wayne Bailey
What is the point of having atms if you are just going to lock your customers out of using them after hours? How is one suppose to deposit money before payments come out of there account the following day?
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August 2023 by Lora Majewski
You don't bank here.You don't work here.You slave here.60 Billion a year pure, shameless profit ?
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July 2023 by Isa D
The young lady who helped us open a new account was kind, fast and efficient. Great experience here!
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April 2023 by Joshua Groleau
Your money is safer in a cardboard box left on the road
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February 2023 by sam daprocida
Lovely place! The people go above and beyond for clients! Would recommend to friends and family!
