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September 2025 by Siobhan de Milleville
I recently took my Airstream in for several repairs, and was really impressed by literally everyone I dealt with at Rite-Way. They did a fabulous job, and a grateful shout-out to Dan for his superb metal work! Jason and the whole team went out their way to make sure I was happy with their workmanship. Thank you for making this customer feel so special!!
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September 2025 by Felmax
Showed up to this RV Shop without an appointment before opening. Dan greeted me and asked what was my issue. Without hesitation he gathered his tool needed to diagnosed the situation. I was out of there under 20 minute!!
Kudos to Dan!!
Merci/Thank you.
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August 2025 by Christine Miroslavich
The a/c in our trailer stopped working during our camping trip. Brought it into Riteway. We thought the entire unit needed replacing so they ordered one in. Rob & his team determined the unit worked but a nail through a wire (thanks to my husband) was problematic as was the thermostat. They got us fixed up & on our way as quickly as they could. A huge thank you!! Highly recommend Riteway for all your RV needs.
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July 2025 by Rob Corrigan
Had an issue with trailer brakes on a recent trip to the area. They were able to assist us with our issues in a very timely manner and get us back on the road. The service was exceptional.
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July 2025 by cory goodwin
The service was great and the price was great
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June 2025 by Kathleen Sharp
We had an excellent experience getting our fridge up and running. The tech knew what part it was almost immediately! We were so grateful together rid of that worry! Great job!
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June 2025 by THE HIGHBARGANG BLUEGRASS BAND
The folks at Rite-Way RV ordered our replacement a/c cover from Calgary and it arrived the next day and was installed right after lunch! Very friendly, informative, and reasonably priced.
A great help to our vacation plans.
Thank you Rite-Way RV!!
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May 2025 by Tony Z.
For a business that's infested with many unethical people, starting with many manufacturers, it's quite the surprise and refreshing to encounter such an honest bunch, rite-way RV service, starting with the front desk Maddison, Jason, polite, helpful, respectful the mechanics on the shop could have inflated repairs, and recommendations, but they didn't, they followed a code of ethics, that has been lost by many, my experience has been sone what extensive starting in the US, in several states, and here in the west provinces, I wish that your business blossom and all the good things that you deserve come your way, very happy and I consider my self very honored to being able to do business with you guys!! Keep up the great service that you provide.
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December 2024 by Karen Williamson
Bar none, these folks take their trade and compassion the Rite way.
There are still people in this world that care. Dependable knowledgeable , Merry Christmas real folks.
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September 2024 by Dwight Hayter
Jason and staff took care of us extremely well on very short notice!! I wanted to change the other three leaf springs on my camper axles as one had already been replaced after it broke at medicine hat. Jason ordered up the parts and scheduled us in on short notice and the mechanics did a great and very timely job for us before we hit the road again. Thanks everyone for a job well done!!
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September 2024 by RT
I wouldn't know what kind of service they provide. I've called multiple times for service only to be told someone would call me back and nobody ever has.
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September 2024 by Neela Ward
Rob and his team are extremely professional and knowledgeable. Would highly recommend him for your RV service needs.
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September 2024 by Cliff Cressy
Came home after 5 weeks of camping with no issues…until we parked in our driveway. Our electric step on our Winnebago View decided to stop functioning. After reading the stellar reviews for Riteway RV we decided to see if they could fit us in. We were heading out again in four days and were hoping they could help. Called Tuesday, they said bring it in first thing Wednesday. Called me Wednesday afternoon to say it was a burnt out motor. They had placed an order hoping it would come in either Thursday or early Friday. Got a call Thursday afternoon stating part came in and has been installed and your unit is ready for pickup. All I can say is WOW. Now that is great service. The young lady that handled all communications was excellent, helpful and friendly. They’ve just made another local Cranbrook fan. If you need it done, do it the “Riteway”…😎
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August 2024 by Nicole Erickson
We were headed from Spokane to Banff when we found ourselves stranded on the 95 with our trailer, right behind Rite-Way. Our trailer's wheels had locked up, and while we were trying to figure out what was going on, an employee on a break realized we were in trouble and traversed the ditch to render aid. Our electric cable had become pinched, and he was able to repair it with the materials we had on hand, as quickly and adptly as I've ever seen. Then he brought us a little accessory to keep that from happening again. If I lived in that part of the world, I'd 100% go there for all my RV repair needs. I wish we'd gotten his name!
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August 2024 by Sharon Schulz
Absolutely great customer service, from the whole team! We lost electricity in our coach with the slide out. We were traveling with another coach so the guys were trying to figure out what was wrong. Called Rite-Way R.V. in Cranbrook, B.C. and they tried helping us over the phone for a good hour with us sending pictures to them and them sending drawings to us of what the item we were looking for looked like. We managed to get power back and brought the slide in, then lost power again and could get the power to come back on. The steps also were in the down position when we lost power so the guys had to demobilize the step to manually bring them in so we could drive to Rite-Way R.V. In the morning. Fortunately we were on our friends lot and not on the highway. First thing in the morning we headed to Rite-Way R.V. We arrived before they were open and once they got there and opened up the shop, they had us in and fixed with in 1 hour. We just can’t say enough about how friendly and helpful the team at Rite-Way R.V. are. Also the pricing is very fair!
