Safeway Cranbrook Mall is a clean and well-organized store that offers a variety of products, including farm-fresh local items. The store layout is similar to other locations, providing a sense of familiarity and comfort for visitors. The staff are friendly and helpful, especially in the pharmacy, where they assist customers with their medication needs. The store also houses several clinics and a primary health center, making it convenient for health-related needs. Safeway supports charitable programs and owns manufacturing and food processing plants. While the store maintains high standards in cleanliness, some customers have noted that prices are higher compared to other regions. Additionally, the deli has experienced a decline in quality and consistency over recent years, with issues like unpredictable sandwich preparations and food safety concerns. Despite this, overall customer service remains positive, and the store continues to serve as a reliable shopping destination for groceries and health services. For pharmacy hours, customers are encouraged to call the store directly.