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December 2022 by Rianna Walser
I always feel confident that I am getting the best possible service from these folks. Everything is explained to me in detail before it happens. They even managed to squeeze me in last minute the day after I called with my problem! I am thankful we have such an amazing service team in our community. Thanks again Kokanee Ford!
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November 2022 by John Hy
Doug and team at the service center were helpful, knowledgeable and kind. They went way out of their way to help me, unusual these days! Thank you!
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September 2022 by Julio Dusablon
Reliable and straight-up.Full disclosure, I normally avoid dealership service centres, not just because I was given the advice, but also from experience with others. I've even been swindled by Ford dealerships elsewhere.I went to this Ford dealership reluctantly with some front end noise. Made the appointment (which they reminded of the day before) and took my truck in.I was surprised that they were direct about what was wrong and gave me the options at hand. The invoice hours match what was carried out, and I'm now rolling again with confidence that my sway bar links aren't going to let me down going up a service road.I can't speak for other dealership service centres, but this one is good.
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March 2022 by Adolf Hellmig
Had a scary breakdown on our 2016 B20 Superduty. Ford corrected the issue and only charged us an hour for what would have been a costly turbo fix. Rod and his team are excellent! Kokanee Ford will always be our first choice!Service: Engine repair
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November 2021 by J.M. Waylon Black
Had booked an appointment but after hearing g from friends and neighbors about rude treatment and being embarrassed for driving a certain vehicle I thought twice n went to Kal Tire instead. Recommend Kal Tire! 5 stars
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November 2020 by Rob Richichi
Great place to buy a car or truck they sure went out of there way to help me when I broke down every one was helpful and truly went out of there way a special thanks to Dave and Mike who really showed me that they do care and to Tom as well thanks to you all
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September 2019 by blkd9942
Thank you for the A+ service Garret & Crew at Kokanee Ford
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September 2018 by reis5097
My Lincoln had issues with the sunroof, and they fixed it. went out of their way to get the job done right. Then after they fixed the car, they got it detailed for us, now thats going the extra mile.
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July 2016 by tjcmusa
Doing it right with a caring attitude!
