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January 2025 by Alfred Bucket
Essentially charged my mom to go up onto roof with no tools or any equipment and do nothing, then said the job was done, yet less than a year later it is leaking in the exact same spot. Got another roofer and in 1 hour they fixed all three issues for half the price.
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April 2024 by Michael Bolante
I was walking this morning going to Cumberland and its raining, one of your employee his name is cruz or ruz give me a ride? Very Appreciated.This means he represents your company too.He told me that he works in Nelson Roofing.
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March 2023 by Elizabeth Phillips
We managed for years with a leaky, badly installed roof from a contractor that didn’t know about the issues encountered with a low slope roof. Because it was newly installed we coped and Nelson helped us out over the years with little patches when a new leak appeared. They came immediately in the middle of a bad storm and installed tarps when it was clear the roof was finished. When they installed our new roof it was a wonderful experience. His crew was knowledgeable and professional, they really did a great job. I can finally stop looking for leaks every time we get high winds and rain. I highly recommend Nelson.Service: Roof installation
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February 2023 by Ben Fortier
I asked for an estimate in Dec. They came by twice to "have a look". I've called them back 3 times, to ask where my estimate was and was told I should have it by the end of the day. Well it's Feb now and still no estimate. No recommended.
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December 2021 by Laura Shewfelt
I might read themselves on they're fixing my mom's room for tomorrow but they responded the next day after calling for information and a fellow from parksville drove up in the dark and went up on the roof in the dark and did three repairs so that was pretty awesome service around dinner time on Friday so they're using heaters to dry out the floors and walls and we'll look at it again on Monday so yes we are very happy with the service so far thank you guys
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December 2020 by Ryan Moncrieff
Horrible customer service. I had a simple roof repair that I had met and gone over what was needed to be done. When the bill arrived it was double what was expected. When I called to ask about it, I was told to "pay it or else they would take action". They completely disregarded any of my concerns, and were not upfront about costs. Will never recommend any work from this company.Service: Roof repair
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December 2020 by Graham Alexander
Update: immediately after posting this contact was made and we are on our way to a revolution.I this company many times to deal with a ridge cap issue been waiting since early december even called them to remind them...they called and apologizedFor the delays ...that was a couple of weeks ago..never got back to our company
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December 2020 by Justin Crawford
Great service from phone call all the way through. I will recommend this company in the future to my clients and will use them myself again.Service: Skylight repair
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December 2020 by Klint Mosher
Great guys working there. Stuck on a jobsite with a dead battery and one of the workers helped us out. Thanks bud!
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December 2018 by Lyle Sitter
Thank you very much for doing such a professional job in replacing our roof. We have not experienced any problems especially during the resent high winds and heavy rains. I would recommend your company to anyone.
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December 2017 by Karl Juthans
Personal place of employment. Ohana
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December 2017 by Dr. Hoar's Staff
I had a roof put on my house in 2007. I have been dealing with basically everybody in this company since October of 2016. My roof has completely disintegrated. I have gone from being told they will fully cover my roof in October to being told there is nothing they will do. Please be aware when you are getting a shingle roof that your shingles are pro-rated and they only give a 5 year warranty on labor for a reason. I do not want to give any star but it will not let me post without one.
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December 2017 by Thomas Hekl
Great roofers. Union contractor. Best roof work on the north of Vancouver Island
