-
September 2023 by Johnny Haynes
Crazy how rude the staff is I walked in neither said hello or any sort of treating what so ever and just continued folding clothes talking to each other. Not one asked if I needed a hand finding anything. Just useless sales staff.
-
July 2023 by Beth Grimmett
Ishita was super helpful. She helped me pick out great gifts for my son and girlfriend. Thank you!
-
July 2023 by Google user
I walked into the store and i did not get any type of greeting, not a wave, smile or a hi. I walked around the entire store and not once was i serviced. I saw other customers in there being serviced, is this a racial issue because I am indian?? They do not treat all customers as equal. I was in there for 15 ish minutes and this employee was on her phone the entire time and did not leave the cash desk once. Where is the manager??? Have they not been taught how to service customers. As someone who works in retail that is the bare minimum of the job. Will never go back again, these employees need to be trained.
-
June 2023 by Khushi Brar
I walked into the store and i did not get any type of greeting, not a wave, smile or a hi. I walked around the entire store and not once was i serviced. I saw other customers in there being serviced, is this a racial issue because I am indian?? They do not treat all customers as equal. I was in there for 15 ish minutes and this employee was on her phone the entire time and did not leave the cash desk once. Where is the manager??? Have they not been taught how to service customers. As someone who works in retail that is the bare minimum of the job. Will never go back again, these employees need to be trained.
-
June 2023 by Katie MacKenzie
Just had a great experience shopping with my young teen daughter. Ishita was super helpful and kind, and there were some great sale prices. The store is very clean and organized as well. If parents are tired of shopping at overwhelming places like Urban Planet, try Boathouse instead!
-
June 2023 by Vanessa Moar
This store has been very accommodating and sweet. They have berry nice clean stores and are very respectful. If you can you should take a stop at boathouse you will like what you see.
-
June 2023 by Antima Goyal
Best store to shop you will get variety of clothes , sales associates and manager treats everyone so nicely ?loved their service
-
June 2023 by Riya Aggarwal
Very friendly and philanthropic staff ….I really enjoyed the visit
-
May 2023 by Dean Knight
Do you guys not have a working phone?
-
March 2023 by Nora Wyenberg
I had a great experience with friendly and knowledgeable staff. They helped me find what I was after and called another store for a second in another colour. So helpful!
-
July 2022 by Liza Johnson
SHADY - made three purchases 2 were me 1 was spouse, I had to ask for a receipt each time and spouse didnt realize he never got one, gave me debit receipt and pretended to "forget" immediately after I had just reminded her on previous transaction. . Gut feeling tell me there was something suspicious with clerk. Again no help in store.same time last year left this .....Girl in training left alone at til while the experienced rep just sat back folded.clothes and laughed at the trainee and chatted with her friends who came in from the mall. Took 20 minutes with one person in front of me to get checked out. PaINFUL
-
June 2022 by Mike G
Bought a pair of swim shorts here last night. The girl at the counter did not remove the ink anti theft tag. When I got to my hotel later I noticed it.Now we are leaving Vancouver before they are open on a Sunday and I’m going to have to try and have it removed at their Victoria store.You had one bloody job…
-
March 2022 by Mandeep Dhaliwal
I appreciated the friendly nature of the front desk girl (young South Asian woman) who was working the Jan 29th 6pm shift. Thank you for a pleasant shopping experience. The other young lady was also friendly in her approach to me while I was browsing.
-
February 2022 by Joel Mcgarvie
Young ladies working the counter were to busy drinking coffee and conversing to help me and my wife look for sizing. We both approach them at 2 different times but nothing. Also the store shelves are unorganized and very difficult to find sizing. I ended up going home and purchasing 2 shorts of labels website. Won't be returning and please do yourself a favor and get your manager to pay more attention.