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December 2024 by Patrycja Andrzejewska
Beautiful, unique and high quality products and impeccable, kind and helpful staff! I placed an order that was a gift and I asked for an express shipping to vancouver island. Even though it’s not a standard offer, Mark and his team went above and beyond arranging a next day delivery, so grateful and would recommend their store to everyone!
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November 2024 by Sergii Arefiev
Terrible customer service, avoid this place at any cost!
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August 2024 by Yi Lu
Ordered from them online. They didn’t have express shipping online. I called them and they arranged everything for me with only a little additional cost. Received the item in less than 20 hours completely across Canada.
They really went out of their way to make sure that I receive it.
I don’t remember last time a store offered an amazing service like this
Keep it up 💪💪
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June 2023 by Theresa Hrabovski
The store has so many beautiful items. Whenever I'm in the store and when the owner is in she is so Bubbly and so friendly. The staff is always so Helpful!
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January 2023 by Google user
My partner had some hints to shop here for my Christmas present. So he went and was in line as they were not open yet. . The lady opened the door and he proceeded to enter and was barked at quite rudely to back off and move. The manner in which he was talked to as the employee needed to bring a cart outside was pretty tactless and raised the eyebrows of a few potential customers in line . My partner was quite taken aback and thought to just turn around and go elsewhere. We are encouraged to spend and support locally. It's a shame somepeople have to behave in such a manner that it leaves a bad taste in your mind . Merry Christmas and hopefully in the new year they will treat their customers with a little more tact and grace. After all you are charging a premium dollar for your products. We the supporting customers are why you exist . Merry Christmas and happy new year.
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January 2023 by Emilie _
Very good customer service and shipping was very fast ! Thanks again
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December 2022 by Bernadette b
My partner had some hints to shop here for my Christmas present. So he went and was in line as they were not open yet. . The lady opened the door and he proceeded to enter and was barked at quite rudely to back off and move. The manner in which he was talked to as the employee needed to bring a cart outside was pretty tactless and raised the eyebrows of a few potential customers in line . My partner was quite taken aback and thought to just turn around and go elsewhere. We are encouraged to spend and support locally. It's a shame somepeople have to behave in such a manner that it leaves a bad taste in your mind . Merry Christmas and hopefully in the new year they will treat their customers with a little more tact and grace. After all you are charging a premium dollar for your products. We the supporting customers are why you exist . Merry Christmas and happy new year.
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July 2022 by Emilie r
Very good customer service and shipping was very fast ! Thanks again
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March 2022 by Natasha
We had the worst experience with the owner of this establishment today. She was incredibly rude, entitled, and condescending. If this owner cannot handle the responsibility of owning a business, maybe she shouldn’t own one. If I could give zero stars, I would. She was so unprofessional but her husband was kind though.
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February 2022 by Amy Miller
Excellent customer service! Mark went out of his way to help me with an online order I was having difficulty placing due to systems issues. He made sure my item was secured until I could process the order and was kind enough to add a little something extra to the package for my patience. I would definitely shop online here again and if I ever head west from Michigan, I'll be sure to stop in.
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March 2021 by L H
Bubbly & warm owner who had some beautiful, unique pieces to decorate our home. Loved it so much, I went back for another. Absolutely on point for current trends and decor. ❤
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March 2021 by Todd Hansen
Excellent service, Mark went above and beyond to help me with a gift for my wife, I would recommend this store to anybody!!
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March 2021 by Devon Konrad
Great locally owned store! The curated selection is fantastic - sophisticated with a hint of sass. It oozes personality. My favourite things: the hammered copper mugs and cups, the jewelry selection, the collection of purses. If you're looking for a cute gift for someone or to spruce up your own home, you can't go wrong here.
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February 2021 by Sarah Siviter
This is a completely honest review you are about to read. EVERYTHING about Ma Maison is absolutely World Class Excellence - from their amazing Client Care experience, encompassing, a second to none, carefully curated, international & Canadian made, Inventory. Exceptional quality / wide variety of treasures, clearly chosen with a full heart, are found within Ma Maison.The Owners & Team genuinely care about their clients. There isn’t anything they won’t do for you during your visits into their beautiful shop, over the phone or on their fabulous website, as you easily shop on line - of which I do frequently. So easy!Very safe as well, regarding Covid-19 protocols.My Family & I have been clients for years & have felt like we are now part of the Ma Maison Family. Every visit made reminds me how truly fortunate we are to have this gorgeous, people centric, shop in the heart of our community.
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February 2021 by Marie-Ève Cloutier
One of my favorite stores! They have a great selection of gifts! Whenever I don't know what to offer, whether it's for a hostess gift, a birthday gift or for Christmas, I always find great ideas there. They can also make deliveries which is great because I am not often in town.They have an amazing customer service and everyone there is so kind! I'm always greeted by a big smile and an unreal positive energy!I really recommend this place!
