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September 2024 by Steve Munday
Great job every time they come. Krista and an associate have been cleaning our house for years and do a great job. Always text to say they are on the way and text us when they are finished. Highly recommend Maid Brigade!!
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August 2024 by Danli Wang
Fast and effective cleaning within a short time. Manager services is very friendly and professional. Well done.
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August 2024 by Wendy Lakusta
UPDATE! I was contacted by the manager of Maid Brigade after the review I made (below). He could have just deleted my negative review, but instead, he did a total review of the communication regarding the service they provided me. I was amazed by his diligence and response: He gave me a sincere apology for the service and took total responsibility for what went wrong. He said that since the time they provided that service (March’24) they had changed some staff and policies. He offered me an immediate deep clean (this week at no charge). Thanks so much Maid Brigade and Bobby - you have my respect!
Previous:
I had a terrible experience with Maid Brigade! While I was in Mexico last winter, I had an opportunity to rent my place short term (3 weeks) so I contacted them (thinking they were a well-known company) to do a deep clean. It was a one bedroom about 1050 sq ft condo. They sent 3 people to do the deep clean and said they spent hours. It ended up costing about $450. and although I requested a DEEP clean, I was surprised so I called after receiving the bill because I was in Mexico and wanted to know more details about the service they provided. The person who took my call was snippy and said she would have to check with the 3 cleaners to let me know what they did. She never got back to me so I sent a friend over to check it out and she was appalled. She said there was no way it was a deep clean. When I got home a month later, I was shocked to see they hadn’t cleaned under the bed or sofas, dusted the blinds or even cleaned the dishwasher or oven! I’m not usually a complainer but that was a huge waste of money!
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July 2024 by Brenda Bromley
The most consistent reliable cleaning service I have ever had. So much so I have referred 3 friends to date.
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June 2024 by Samantha Keating
We have hired a regular cleaner for our Vancouver apartment for years. We made a decision to try Maid Brigade and I'm so impressed. They did a better job cleaning our apartment the first try then anyone else has ever done. They were polite, professional and very thorough. I highly recommend the company and especially Moji and Jacquelin.
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March 2024 by Anna Kwok
The ladies at maid brigade are excellent! They exceed my expectations every time. There are certain places I look to see if they cleaned after they leave and I’m always surprised to find it spotless!
Always on time and the most kindest and hardworking ladies I know.
Sunny is always great with communication and tries to work around my schedule.
Highly recommend maidbrigade!
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January 2024 by Sudesh Adhikari
I’m glad I went with this company to clean our new house before we moved in. I told the Manager on the phone that I was looking for a good price, and he ended up giving me a great deal. The house was spotless in every corner and was sanitized thoroughly. I’d recommend Maid Brigade to anyone who sees this.
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September 2023 by michele yaroshuk
I was in need of an emergency move out clean. I took a chance on Maid Brigade and was not disappointed. The customer service person Sunny, was very helpful and informative. I called on a Monday and that Wednesday they were there, impressive!! The two ladies that cleaned the unit, Christie and Sibi did such an amazing job! I highly recommend them and will use them for further cleaning needs. Thank you Maid Brigade.Service: Move-out cleaning
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September 2023 by Donna Burke
I've used Maid Brigade for several years, first at our home in Delta, and currently at our apartment in Vancouver. The owners are very responsive to our requests for cleaning and, without exception, the ladies have done a great job. They have always been punctual, have good attention to detail, and follow any special instructions I gave very well. The cleaning quotes are accurate and the cost is reasonable.Services: Standard cleaning
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September 2023 by Bal Gill
Professional, reliable and efficient! Would definitely recommend to anyone looking for a cleaning service. 10/10
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August 2023 by Kimiko Folz
The 2 people who came to clean were friendly, professional and worked very hard! Thank you both for your attention to detail. So nice to have a clean home ?Service: Standard cleaning
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August 2023 by Eva Atkey
I had 2 cleaning women in my flat this morning, providing me their regular monthly service. I was very happy with their cleaning, as they attended to all details. Dusting, glass and mirrors to floors and kitchen polishing, all counters and stainless steel polish. The house smells clean and fresh. Well done. E.A.
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August 2023 by Corinne Schindler
Wow! Thrilled with this company. It is clear from FIRST point if contact they are customer oriented, all the way. The level of service exceptional and very hard to find a truly customer driven experience these days. Punctual, organized (on 10), polite, professional, quality cleaners, hard working. I’ve hired them weekly and will absolutely be telling friends, family and clients to reach out…while they still have availability!
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August 2023 by Billal Hinnan
I wish I could give 6 stars to this service, made our house look brand new and were very kind and helpful throughout the whole process. Very professional as well, will definitely be booking another appointment with Maid Brigade in the future!
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June 2023 by jason j
Great Job! I couldn’t see a single spec of dust after my first deep cleaning or the regular maintenance services after.Service: General housekeeping
