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November 2023 by naomi
LOVE MINISO! SO MUCH SANRIO!!! But if you want something and you can't get it right away then I'm sorry because they restock and get rid of stuff so quick. BUT LOVE IT.
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September 2023 by Victoria Andersen
Sales associate was extremely rude probably the worst customer service I have ever received ! The item I went to purchase scanned in at the wrong price even though the shelf sign and product showed the lower price she refused to honour the price . Then proceeded to just stare at me and roll her eyes and stood there saying no no no ??♀️Extremely disappointed
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August 2023 by Cynthia Newman
The girl working couldn't figure out a return that she said she could return within 7 days .. so she called the owner , talking in another language and just laughing in front of me and my daughter( also being very rude towards us ) . My daughter spends most her earnings here and loves it ( in victoria ) Worst service I have ever experienced. If I had time to go back I would have but we don't live in van we were visiting & that is not the service anybody should get.
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August 2023 by Vienna Andersen
Sales associate was extremely rude probably the worst customer service I have ever received ! The item I went to purchase scanned in at the wrong price even though the shelf sign and product showed the lower price she refused to honour the price . Then proceeded to just stare at me and roll her eyes and stood there saying no no no ??♀️Extremely disappointed
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August 2023 by farah
love miniso but the employees at this location are downright horrendous
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January 2023 by rhythm bhalla
They always close before time. And every time i come to this store, the staff is on break and the store is locked
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January 2023 by Cameron Mccoll
A store full of junk you don't needJust like a random dollar store
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December 2022 by Simran kaur
Negative customer service I visited the Minso store today at Tsawwassen Mills Mall. When I arrived for the first time, a new employee had left a letter on the outside while on break. After that, when I returned after an after 2 hour, around 8:35, there was one employee there who was mopping. She did not care about the customers, so when I saw her and called out, "Excuse me," she hid behind a shelf. Even though I could see her, she still did this. I'm not sure why; she should have to told me that the store was closed or put a sign on the door, but the mall closes at nine o'clock, and I was there at 8:35pm. The employee is quite careless.Never visit this store again..Thanks
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September 2022 by Simran Grewal
Negative customer service I visited the Minso store today at Tsawwassen Mills Mall. When I arrived for the first time, a new employee had left a letter on the outside while on break. After that, when I returned after an after 2 hour, around 8:35, there was one employee there who was mopping. She did not care about the customers, so when I saw her and called out, "Excuse me," she hid behind a shelf. Even though I could see her, she still did this. I'm not sure why; she should have to told me that the store was closed or put a sign on the door, but the mall closes at nine o'clock, and I was there at 8:35pm. The employee is quite careless.Never visit this store again..Thanks
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August 2022 by Simranprit Kaur
Negative customer service I visited the Minso store today at Tsawwassen Mills Mall. When I arrived for the first time, a new employee had left a letter on the outside while on break. After that, when I returned after an after 2 hour, around 8:35, there was one employee there who was mopping. She did not care about the customers, so when I saw her and called out, "Excuse me," she hid behind a shelf. Even though I could see her, she still did this. I'm not sure why; she should have to told me that the store was closed or put a sign on the door, but the mall closes at nine o'clock, and I was there at 8:35pm. The employee is quite careless.Never visit this store again..Thanks
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August 2022 by Sajan Grover
Visited few days ago such a rude manager when we ask her for help she seems like don’t care about Coustmer. Never gonna visit again
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April 2022 by Susan Crowe
Store is great when it is open. We have gone several times and it is not open during posted operating hours. Most recently, we went on a Monday and waited until 11am and it was clear it wouldn't be open any time soon. Completely dark inside. Super annoying.
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April 2022 by kiran nagpal
Worst customer service . Store was looking really bad . Manager doesn’t even know how to redeem the points and was talking rudely with me when I told her I want to redeem my points . She doesn’t even know how to communicate properly . Wont recommend anybody to go there .
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January 2022 by C. H.
This is a good store if you are looking for some cute items. They have a bit of everything from stationary, make up, skin care, household item, etc. I got my child a couple plushies and received some free lipsticks with purchase. Nice surprise there with the free products.
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August 2021 by Xpress Engraver
I am a regular customer of Miniso and have visited Miniso Tsawwassen, Guildford, Surrey Central but the customer greeting and assistance by Tsawwassen store manager Thai is one of the best customer service experienced in the retail industry. In my opinion Thai is an asset to Miniso.
