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February 2023 by Pam B
You get to try anything! Napalm horse radish will clear your sinuses good! Phew!
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June 2022 by Google user
Another edit to the review. Today I received the package with replacement bottle. Instead if one bottle, they sent me 3!!! Thank you Pepper Palace! I would like to add this edit to my original review. Since I posted the review, Pepper Palace has reached out to me to offer a replacement for the broken bottle and to let me know that they are aware of the “broken bottle neck” issue and are working on solutions. Thanks Pepper Palace!! Clearly don’t care about the customers. I shopped here often and spent quite a bit of money. Sauces are good, but sometimes not consistent (I always buy this one sauce in addition to others, and it doesn’t always taste the same). As seen in photos, one bottle neck was broken when I removed the plastic wrap. It never happened to me before, but I emailed the store and contacted them through the website. I wasn’t looking for replacement or refund, just to let them know because more bottles in that batch might have been broken. No response, no acknowledgement. Can’t say I’m surprised considering how uninterested sales people are in the store (except for this one young guy whose name escapes me now). And I can see from reviews that my experience is not an exception. Also, came to the store few times to find it closed when website says it’s open (not great when you drive 45min to kiss the closed door)
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April 2022 by Ann Lourdes
Whoever the new girl working today is was so rude to me and the others I came into the store with. She didn't know anything about the product and was giving really bad tasting samples trying to get us to buy things we weren't looking for, the staff from the last 5 or so years was a lot more helpful and it's upsetting to see almost all of them are gone now, won't be going back in as long as she's working. A company only runs when it has amazing employees and this place is now a sinking ship
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April 2022 by Palmieri TV
The dude with the beard was super chill. He gave us samples and made the whole thing a great experience. He also helped us pick out a hot sauce of our own. Would definitely go back to restock my hot sauces.
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March 2022 by Nicolas Lacey (SlightlySad)
The Pepper Palace is a great store, with awesome selection. The staff were fantastic. They cared very much about customers finding products that they will enjoy. Nick went out of his way to help me find hot sauces that I would like. He went above and beyond for customer service. Overall I am quite pleased, and will be going back again
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March 2022 by Sydney Regimbald
My boyfriend was tasting \\u0026 I politely declined as I don’t do well with spicy \\u0026 the employee Nic was determined to find me something I like. He found multiple different ones that we both very much enjoyed. He \\u0026 his coworker were very enthusiastic \\u0026 great customer service! Will definitely be heading back!
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March 2022 by Jason Williamson
Boyht two wing master sauces, one with ghost pepper and the other pretty mild. The mix is great as suggested by the staff member. Will go back next time I take a ferry there.
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January 2022 by Johnathon Wheeler
I happened to stop in here when i was at the mall. Never tried this brand of hot sauce. I bought 6 bottles and it seemed expensive. Ohhhh, totally worth it, best hot sauce ever. Tons of flavor and low sodium! I am salt sensitive and find most hot sauces are loaded with too much salt, not these ones! So good! MY favorite is the talquilapino and sweet reaper. Also picked up a jar of hummus salsa and that is amazing also
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October 2021 by Lada S
Another edit to the review. Today I received the package with replacement bottle. Instead if one bottle, they sent me 3!!! Thank you Pepper Palace! I would like to add this edit to my original review. Since I posted the review, Pepper Palace has reached out to me to offer a replacement for the broken bottle and to let me know that they are aware of the “broken bottle neck” issue and are working on solutions. Thanks Pepper Palace!! Clearly don’t care about the customers. I shopped here often and spent quite a bit of money. Sauces are good, but sometimes not consistent (I always buy this one sauce in addition to others, and it doesn’t always taste the same). As seen in photos, one bottle neck was broken when I removed the plastic wrap. It never happened to me before, but I emailed the store and contacted them through the website. I wasn’t looking for replacement or refund, just to let them know because more bottles in that batch might have been broken. No response, no acknowledgement. Can’t say I’m surprised considering how uninterested sales people are in the store (except for this one young guy whose name escapes me now). And I can see from reviews that my experience is not an exception. Also, came to the store few times to find it closed when website says it’s open (not great when you drive 45min to kiss the closed door)
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October 2021 by Jennifer Klarner
I just left the store and as always I was given GREAT service! Staff is SUPER friendly and always happy to suggest things for me to try. My favourite is the Fire Roasted salsa (bought 2!). I also bought the Mango Hot Salsa (Super excited to try this one out), French Quarter Creole \u0026 Music City seasoning. I highly recommend a visit soon. Happy eating!!
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September 2021 by Chan Shergill
Great staff and friendly service , got exactly what needed through his recommendations. Also got a free bottle because it was my birthday !! Amazing
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September 2021 by Liam Chubb
Came in to browse, gave some flavours and heats I liked about sauces and was given samples to make a decision. Very good customer service. Sauces are made by pepper palace themselves, with many heat levels to choose from
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August 2021 by J Kaur
The best hot sauce store around! The staff are always friendly and willing to go above and beyond to ensure you get exactly what you're looking for. Every time I visit, I walk away with about a dozen different sauces. I have a few favourites but always enjoy trying something new. They're great about letting you know what to expect for level of heat too. Love this place!
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July 2021 by Thomas Chwilkowski
The hot sauces carried at this store are very diverse.They range from your mild, medium spicy and what I like to refer as "not f*cking around spicy". Delicious.Plenty of parking in the shopping center. Highly recommended.
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July 2021 by Lydia Reid
Such a wide array of different hot sauces with Something for everyone. Nick was amazing, let us try some hot sauces and was overall great customer service! I’ll definitely be going back!
