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July 2023 by Gary Gibbons
I was asked if I wanted to set aside 4 packs of Rosie's treats until Monday. It is the only one our dog likes. On Monday the manager had sold them out from under me and they were now out of stock!
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June 2023 by Jae Kwon
quality pet supplies. things that are a step up from the usual chains
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May 2023 by Katherine McLean
My experience with Michelle and her team has always been exceptional. The store is immaculate with a vast array of products and the customer service and knowledge is top notch! Well done to all of you!
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December 2022 by Morgan R.
A reasonable little pet store on the main drag in a strip mall just opposite the big shopping center in town.We found their selection good (looking for bullies for our pups), prices reasonable, and staff friendly.On the other hand they didn't have a harness meeting our needs ... nothing wrong with that, but since they are small, their selection is limited.
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October 2022 by Janelle A.
This location special ordered and then sold me RAW FROZEN food for for my 9 week old kitten. When I opened the bag of food later that night I found the contents were not fresh. The reason for this was that the product had expired in 2020. It's the middle of October 2022. I consider myself a reasonable person and have never once bothered to write a 'bad review' but instead would just never return to the establishment. In this case I feel the need to due diligence here because I would never want any animal getting sick/hurt. As mentioned; I will never return to this particular pet store but would strongly suggest that management and employees do a proper check on all foods; especially the RAW frozen food, that they're selling. Extremely disappointing!
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October 2022 by Kathy
Super nice and Michelle is wonderful! So very helpful
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December 2021 by Barb Johnson
Awesome staff ...great variety of food and supplies for all your pets !
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September 2021 by jackie francis
My dog was happy to see the ladies st the store. They were awesome and super helpful.
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September 2021 by Mike Anderson
My favorite and go-to for all my doggo needs. Great selection and super friendly staff that are passionate about what they do. ❤️❤️❤️
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September 2021 by Kristi Schofield
Super knowledgeable staff and a wide assortment of high quality pet foods. They support local charities too!
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July 2021 by Amy M.
What a great experience! Michelle was so helpful she gave me some great advice on how to giv my guinea pig his best life and how to keep him healthy and happy! There was som rescues there som guinea pigs and bunnies all were absolutely adorable and so fun to look at! I will definitely be making my way back there ! Thanks again Michelle it was an absolute pleasure. I love ur passion for these lovely animals!!
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September 2020 by Derek G.
This is a great store! I live in Vancouver's West End and we have our share of pet stores but I'm in Tsawwassen almost every weekend to visit my mom so I always wait and go to Pets N Us. It's close to my mom's place but I mainly go because the staff are all really great and helpful, and they have a fantastic selection of everything. People often go to the big corporate pet stores and I think they assume that that will give them the best selection but in my experience the opposite has been true. I often get asked about a really cool harness my dog is wearing or leash or whatever because other dog parents haven't seen it before in the big chain stores. Pets N Us buys great stuff. I also buy all my dog's food there - great selection of food as well. Michelle is the owner and she and her staff are really helpful and great to deal with. Thanks guys!
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June 2020 by Bernadette M.
I have been coming to this pet needs establishment for many years. I'm always greeted with such a friendly and helpful attitude. Both staff and the owner always go above nd beyond my expectations. The store is always well cared for and I always get the best products . Anytime I have questions regarding the care of my furbabies. They are always well equipped. As far as small local businesses go . This is the top of my favorites. Thank you so much .
