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November 2023 by Gabriel O
Used this company to move from Toronto to Vancouver as it was listed on my new employer’s website. For the customer service alone, I would never recommend this moving company to any of my friends, family or colleagues.I was connected to a Move Manager from the Vancouver region. My Move Manager constantly sent me wrong emails, wrong dates, wrong information, and even other customer’s billing information and invoices and would never respond in time or answer inquiries appropriately. I have various examples and evidence of horrible service I outlined to them during my experience. I wish I went with a different company. I will be emailing my employer about re-thinking recommending QMM.
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August 2023 by Bay Area Consult
Very poor management and staff. They will waste your time with the exercise that they are busy. Very difficult to complain to their senior management since sales will not allow you!!! They deserve no stars at all.
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July 2023 by Amélie Dagenais
We had an amazing experience for our recent move from Seattle to Montreal with QMM! Everyone we worked with went above and and beyond to make sure our move would go smoothly. This was very important for us moving across the continent and the border with 3 small kids. The initial quote was very accurate and the fixed price gave us confidence from day one. We received extra help from our move coordinator Hanna to import our vehicle from the US into Canada even though we would be driving it ourselves. And our truck drivers Steve and Angela were really amazing and gave us confidence that our goods would be safe with them! We would recommend QMM to anyone moving long distance within Canada or across the border.
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July 2023 by Haritha Krish
Absolutely and 100% recommend QMM. Jeff and his team were timely, professional, thorough and careful with the packing and moving process. Aiden was great in the initial quote and agreement process while Hannah provided a lovely white glove service, checking in on us every few days and keeping us updated throughout. We are going to be loyal clients of QMM thanks to this wonderful team who made our move from Toronto to Raleigh seamless.
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May 2023 by Brian Erb
An absolutely amazing company. Highly recommend. Everyone in their team is completely professional with outstanding communication. When they unloaded at our storage facility, another family came over and commented that they had personally moved multiple times in the last few years and that they just wanted to say they could see what a fantastic job the team from QMM was doing. This spoke very highly to us as it isn't often that someone takes the time to comment in this way, let alone someone with recent experience with other moving companies.
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May 2023 by Michael Zizek
I am the manager here at Green Storage in downtown Toronto. And I just want to see Greg Campbell and his guys are moving out a client right now and they are doing a great job. They are so polite, so courteous and I highly recommend if you’re gonna move, picked up.
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May 2023 by Peter Stevenson
Overall a good experience. The movers were quick and efficient; with very little damage. Slightly disappointed we were left with an excessive amount of wardrobe boxes, burlap wrap, and packing boxes which we were advised to dispose of ourselves.
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March 2023 by melika taheri
Gave us the highest quote and highest duration of any other company. The sales representative seemed so uninterested in taking us as clients. She was not at all helpful when I called to enquire a quote and just wanted to get rid of me.
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January 2023 by Pradyumna R. Challa
Very impressed by the service provided by QMM. The staff was knowledgeable and helpful all the way from planning, to coordinating, to loading, and to unloading of the boxes. I would highly recommend QMM to network for their premium service. They made our move easy and I appreciate it.
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November 2022 by Trevor Enberg
Moving is expensive and stressful. Jake Boldt was exceptional in his delivery of quality service and communications. We had a big move from Canada to the US and it went off without a problem. And to have us moved out and moved right back in within 4 days was way beyond our expectations. Do not hesitate to use this business.
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September 2022 by Deborah Chantson (Deb)
This is the second time we were paired with QMM and by far they are the best moving company we’ve worked with in our several moves across North America. Moving from New Jersey to Vancouver with QMM totally healed my moving trauma from the previous move which unfortunately was not with QMM. That company smashed so much of our stuff, left the toilets a mess AND packed the soap somewhere along the way, and to add further insult to injury, the first box I opened had a dirty toilet brush on the very top, so I’d had to disinfect EVERYTHING because my youngest was a baby at the time.QMM made our move from New Jersey to Vancouver almost magical. You can quote me on that.If your company pairs with QMM for a corporate relocation, that’s automatically a green flag that they care about their employees, even more so for people who might not have even started! The guys in New Jersey packed our stuff SO nicely. Driver Clayton and his team (José, Francisco, and Cesar) were amazing. They washed their hands/sanitized before starting (and before lunch) so this time it totally put my germophobe mind at ease to unpack boxed things and not have to be feverishly disinfecting them. (We still wipe down stuff that may have become expectedly dirty or dusty in transit from truck to warehouse etc.). On the Vancouver side, our first drop to the temporary apartment downtown had Wayne, Paul and Lee; the permanent house drop had drivers Brian and Jamie, with Mark, Kerry, Paul and Lee. It was really great that we could ask for some of our things to be delivered while looking for a house then waiting for the sale to close. It totally eliminated having to drive cross country ourselves which would have taken way too much time, effort, sanity, etc.We’ve basically unpacked 95% of our boxes and there are maybe two or three small things that didn’t survive transit. That is a PHENOMENAL rate - especially for our house size.And for the most magical topper of all: the handle crank to our patio umbrella got separated from the umbrella. Two days later, Kerry called me and said that he and Lee were talking, and Lee remembered it being on the green trunk in the garage. IT WAS THERE. *I* couldn’t even remember where most of my own things were!As they were unloading the stuff, the guys mentioned that we could call for the boxes to be picked up once we’d unpacked. I’m looking forward to that later this week so there’s no burden of needing to take care of that recycling or offloading the boxes ourselves (even though we did give away boxes and packing paper!).I have no idea as to what the cost of this move was because it was a corporate relocation but I will recommend QMM to everyone who can afford it. QMM gets ALL the stars a thousand times over!!Thank you also to Joyce who is the BEST point person ever!
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September 2022 by Deborah Chantson
This is the second time we were paired with QMM and by far they are the best moving company we’ve worked with in our several moves across North America. Moving from New Jersey to Vancouver with QMM totally healed my moving trauma from the previous move which unfortunately was not with QMM. That company smashed so much of our stuff, left the toilets a mess AND packed the soap somewhere along the way, and to add further insult to injury, the first box I opened had a dirty toilet brush on the very top, so I’d had to disinfect EVERYTHING because my youngest was a baby at the time.QMM made our move from New Jersey to Vancouver almost magical. You can quote me on that.If your company pairs with QMM for a corporate relocation, that’s automatically a green flag that they care about their employees, even more so for people who might not have even started! The guys in New Jersey packed our stuff SO nicely. Driver Clayton and his team (José, Francisco, and Cesar) were amazing. They washed their hands/sanitized before starting (and before lunch) so this time it totally put my germophobe mind at ease to unpack boxed things and not have to be feverishly disinfecting them. (We still wipe down stuff that may have become expectedly dirty or dusty in transit from truck to warehouse etc.). On the Vancouver side, our first drop to the temporary apartment downtown had Wayne, Paul and Lee; the permanent house drop had drivers Brian and Jamie, with Mark, Kerry, Paul and Lee. It was really great that we could ask for some of our things to be delivered while looking for a house then waiting for the sale to close. It totally eliminated having to drive cross country ourselves which would have taken way too much time, effort, sanity, etc.We’ve basically unpacked 95% of our boxes and there are maybe two or three small things that didn’t survive transit. That is a PHENOMENAL rate - especially for our house size.And for the most magical topper of all: the handle crank to our patio umbrella got separated from the umbrella. Two days later, Kerry called me and said that he and Lee were talking, and Lee remembered it being on the green trunk in the garage. IT WAS THERE. *I* couldn’t even remember where most of my own things were!As they were unloading the stuff, the guys mentioned that we could call for the boxes to be picked up once we’d unpacked. I’m looking forward to that later this week so there’s no burden of needing to take care of that recycling or offloading the boxes ourselves (even though we did give away boxes and packing paper!).I have no idea as to what the cost of this move was because it was a corporate relocation but I will recommend QMM to everyone who can afford it. QMM gets ALL the stars a thousand times over!!Thank you also to Joyce who is the BEST point person ever!
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August 2022 by Chad Butterfield
I used QMM to move from Vernon BC to Sparwood BC and the packers and movers were very respectful of my stuff and were very easy to get along with on both sides of my move.Had a great experience with them!!
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July 2022 by Shea Wason
Worked there for a few years nothing but great people and way better than any moving company I’ve ever worked with. Customer first every time
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July 2022 by Aaron Moss
Our belongings were delivered on time, on budget, and with zero breakage. All the QMM staff were helpful and professional.
