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October 2024 by Shagan Hansal
These Roger store people are liar's they tell u something else and when u get the bill it's totally different my 2 year old contract expired and I went to return my device and I just wanted to keep the sim and not get a device from them instead use my own phone but the guy working there his name was vikramjit singh told me about this good deal and I got that phone because it was a good deal but when I got the bill it was like $75 per month just for the phone I was told it would be $15 a month for it now I'm trying to get it fixed and rogers telling me they can't do anything about it
I'm asking them to check the video footage where the guy is telling me it's $15 a month for the phone for 2 years
I've been with rogers for almost 10 years but would never use rogers again so just be careful guy's don't take them for what they say
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October 2024 by Dean Knight
Don’t answer their phones
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September 2024 by Meg Manalo
I am pleased and happy with the assistance of the sales associate named Sahar at the Rogers store in Tsawwassen Mills Mall. Thank you for all your help during my visit to the Rogers store.
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September 2024 by Ron Basra
Excellent service by James. I was in and out very quickly. Keep up the great work.
Thx
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September 2024 by Helmut Wiebe
They are not answering their phone, ever!!!
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August 2024 by Sandeep Kushwaha
Jassi at Roger's provided exemplary customer service that truly stood out. Their attention to detail, patience, and dedication to ensuring my satisfaction made my experience exceptional. Jassi's expertise and friendly demeanor made me feel valued as a customer. I couldn't be happier with the service I received. Thank you, Jassi
, and the team at Roger's!
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June 2024 by Random Person
When you phone them, Memory Is Full, enter a remote access code. What is your code???
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May 2024 by Ali Adnan
I called customer service, and they hung up the phone on me.
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May 2024 by abdul zubair abdul qayum
I came to store to get new numbers, but the stores workers was not take care of the customer. They’re busy with their friends and they’re talking with other things.
When I ask them I need help and they told me you have to wait till he’s done. Unfortunately I was waiting more than 25 minutes and they still busy with other friends doing something else so I don’t recommend
Very i give a 00 customer service
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April 2024 by Saman Brar
Vikram is such a Good and Excellent man. Thanks for the service and respect you provide to your customers. Thank you. Appreciate it.
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February 2024 by Harjot Longia
From all the mobile service providers retail stores I have visited over the years, I must say that this store has provided the best service of all.I have had the pleasure of dealing with Andy on a number of occasions and he has always gone above and beyond to find me and my family the best mobile deals available. He's professional, honest and provides expert knowledge on the different mobile networks and the devices offered from Rogers.Even though, it's not the closest store to me, this is my go to Rogers store.
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February 2024 by Gigi A
James was very helpful. He went out of his way to help us, thank you James.
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January 2024 by jackie BA
Vikram, the Rogers agent who assisted us today December 29, 2023 at 11am is AWESOME!!! Very helpful, welcoming, and he explained every detail we want to know!. Cheers to Vikram’s service!
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January 2024 by J Ritchie
Shoutout to manager Sabrina who managed to help three people at the same time and made it look easy
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December 2023 by Brett Thomas
Do not waste your time at this store, the most incompetent staff team I have ever seen. Wasted 2 hours between waiting and talking out a plan to be told, once everything was ready to be paid, they didn’t have the phone and will not honour pricing of the sale on if we wait for them to order it. Manage came in to try and help and she completely belittled our concerns and made even more of a mockery of the store.
