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February 2024 by Gagandeep Kaur
Rude staff, doesn’t know what greeting and customer service is. BAD BAD EXPERIENCE
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November 2023 by Parabhjot Singh
Worst experience with a worker named SIMRAN very rude and unprofessional don’t know how to treat customers !
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August 2023 by Janice McLean
I am a new customer and have found them extremely helpful, organized and knowledgeable in managing my banking needs. I am closing accounts with 2 other banks to simplify my banking. Thank you
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August 2023 by Irene MH
Chris was very helpful. He was tried to solve my issue promptly. It was very impressed customer service. Big thanks to him!
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July 2023 by Kim Watts
I have been a Scotiabank customer for many years and have always received excellent customer service and helpful advice from the financial advisors and the tellers.
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June 2023 by TARANPREET KAUR
Chris was so helpful.He has patience to answer all the questions properly. He was so quick.I would highly recommend him.
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May 2023 by Jacquie Doane
Rude. No one acknowledged me. But someone else walked in and they were served. Gurvibder or javeen just ignored. Don’t come here. Go anywhere else.
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February 2023 by Mary Renaud
I have had nothing but positive experiences at this branch. Staff is always professional, helpful and well-versed in protocols. My only criticism would be the phone system, which is an external matter that has nothing to do with the Tsawwassen branch itself. Love BNS Tsawwassen ❤️
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September 2022 by Matt W
I tried to call them before I come over, but can't never found a real person to talk with. When I came, even though I was the only customer in the bank, they told me I have to come back because these who can open account are busy. How about the manager? She can work too, can't she? Definitely not the best customer service I've ever seen
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August 2022 by mikayla g
I’m never satisfied when I come here. I would not recommend if you value your time, or your money.
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May 2022 by Matt Wang
I tried to call them before I come over, but can't never found a real person to talk with. When I came, even though I was the only customer in the bank, they told me I have to come back because these who can open account are busy. How about the manager? She can work too, can't she? Definitely not the best customer service I've ever seen
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September 2021 by Ari A
Fraudulent business zero stars I will NEVER on my grave be returning to this branch or any at location.
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September 2021 by Coco
I was treated so poorly at this bank. I had just come from the gym - wearing old sweat pants, a sweater, and a hat. Everyone that worked there (except the nice receptionist) kept giving me dirty looks, staring at me, and looking me up and down like I was going to rob the place or something. I felt so uncomfortable with the looks and judgement and have never been treated like that at a bank before. One of the managers Tanya was super condescending, rude, and passive aggressive towards me and kept acting like she couldn’t understand me because of the barriers for COVID. Just because someone isn’t dressed up nicely that day doesn’t mean you can be rude and give them stares up and down. People can tell when you’re being passive aggressive and fake nice, just so you know. Super disappointed with how I was treated and will be avoiding this branch at all costs.
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September 2021 by Alen P
Requested wire transfer within Canada before the cutt--off time with expectation that it will be transferred the same or latest next day. Next day, money hasn't been transfered. Called bank to find out that they put transfer on hold as they wanted to talk to me to clarify something. However, nobody called me ... who knows how long the transfer would be on hold if I wouldn't call!?
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November 2020 by Mark Chartrand
We have been banking at this branch for more than ten years. The service is extraordinary. The staff really care about our banking requirements.
