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September 2024 by Etch Craft
Ian has been working on all my vehicles for over 10 years.....Excellent service, fair pricing and always done in a timely manner.
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April 2024 by C C
Professional and respectful, explained what had to be done with a quote and got it done in good time.
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February 2024 by Trevor Shirk
Competitively priced, communicate well with calls/texts, very friendly staff, and knowledgeable mechanics. Will be back!
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December 2023 by Ina Baranowski
Excellent service, and very friendly staff!
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December 2023 by Ina Nickel
Excellent service, and very friendly staff!
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August 2023 by Kathy M
Always gave a help when I rush inService: Tires
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June 2023 by Rising Sun Motorcycles Inc.
Ian is the MAN! we take all our repair work to him.Services: Electrical repair
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May 2023 by Lenn Dolling (aroundtowndoors)
If you need something done, just drive in and let the team at Sierra Automotive Repair Ltd. get you back rolling again. I worked on my own brakes and just replaced the pads, very next day first 20k out my calipers seized up. Just bite the bullet and get your brakes done professionally. Don't just do the pads, make sure you think about getting your old calipers replaced while you are at it.Service: Brake service & repair
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February 2023 by Alicia Jessy
Pretty much the worst prepurchase inspection I have ever had done on a vehicle And even that is an understatement…. Especially with us coming in from a difference province and never seeing the vehicle, saying it has “little rust on brakes and rotors” doesn’t exactly give me much info. When I asked for a bit more detail the guy seemed incredibly annoyed. When the owner of the vehicle dropped off the car he said they seemed annoyed that we we’re even giving them business. The thing is I had even asked them before hand if they go through a THOROUGH inspection including physical examination, and what I got was FAR FROM that, only get some rude annoyed person giving me zero information over the phone other than there is some rusting, promised he would send me The inspection form after I made the payment and all I got was a receipt of the inspection then was told afterwards that he doesn’t do inspection forms. I honestly don’t even know what I paid for at this point, let alone would I ever consider bringing a vehicle to this shop.
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January 2023 by Margaret Cairns
I dropped into sierra without an appointment. I had driven from the ferry with a piece of plastic that had come loose under the car and it was dragging. They promptly attended to my car. They were very friendly and the service was great. I highly recommend sierra.
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November 2022 by L L
People there are nice, did my first time inspection, experience was great
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October 2022 by Kate McWilliams
So impressed with the service at Sierra Automotive. We are from out of town and our car broke down on the side of the highway just after getting off the ferry. Called around to various mechanics in the area who said they wouldn’t have time to even take a look at our car for 2 weeks. We managed to push our car into Sierra automotive and they took a look at it right then and there, identified the issue, found the part we needed, and told us they could do it the next morning before we had to catch the ferry back to Victoria at noon. They were professional, accommodating, fast and offered a very fair price. They really went above and beyond to get us back on the road and took into account our unfortunate circumstances. I would not hesitate to recommend them and can’t thank them enough for making time for us despite their busy schedules!!
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November 2021 by lucas cotter
Prompt, reliable
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November 2021 by May T
I’m new to the area.A few weeks ago I had my new winter tires and wheels delivered to Sierra Automotive which they had put on and balanced with no issues. I will absolutely go back!!!The folks there are professionals and as commented by previous reviews, honest.I had several questions and they were all answered with patience.They had even loaded my all season tires and wheels into my car for me, as well finishing up with a preventative wipe down - such a pleasant surprise.Thanks to the team at Sierra Automotive!May
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November 2021 by Hilary Parry
Super duper helpful and friendly! My Nissan xterra was having a sensor and engine troubles. Pulled in, these guys were very friendly and helpful. Got us our part, fixed and back on the road. Very grateful!
