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December 2023 by Olivia Walker
Went in to shop today, was never greeted or asked if I needed help. Found myself a dressing room and tried on stuff and purchased an item. Terrible customer service
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June 2023 by Lorraine Kopetzki
I’ve been a long time customer of Fabrications and have also had the great pleasure of working at this very special little boutique for the last year. Jane curates the most beautiful collection of clothing, jewelry and accessories and inspires us all with her colourful and creative window displays. She also works incredibly hard to create a happy, warm and inviting atmosphere in her shop for all of her customers and her staff. It has been such a joy to work in a supportive and caring environment with people who believe in providing excellent customer service. I would recommend this little gem of a store to anyone, even if I am a little biased! ? ?
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June 2023 by E
Fabrications is a beautifully presented shop, both inside and out. The window displays are always fabulous no matter the season, and the clothing you’ll find inside is always first-class — fun patterns, delightful colours, and excellent fabrics. What more could you ask for? Not to mention the lovely selection of jewellery and accessories!As for the staff, I cannot speak to anyone else’s experience, but I can share my own. Lorraine is an incredibly warm person who always goes out of her way to be kind. Leslee is such a joy to chat with, and funny too! Jane has been nothing but gracious and generous to not only me personally, but to everyone I’ve seen her interact with. All three of these ladies each have their own wonderful, unique styles and they will go above and beyond to ensure that you walk away with something that you’ll treasure for years to come.Fabrications is, as another reviewer put it, truly a jewel of a store. You won’t regret visiting
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June 2023 by Noah Robertson
Jane is a terrible woman and business owner. She boasts about having ethics and yet, she behaves without them. I just learned how awfully she's treated some of her staff, namely Avril and Carol. Jane should be reported to the employment standards board. Anyone reading this can contact me and I'll give you the details.My last experiences with Jane were dreadful. Fabrications is a lovely looking store with wonderful product. I've shopped here for 20 years, and in spite of Jane usually speaking to me like a second-class citizen, I really like supporting local. I just assumed her frosty demeanor stemmed from her insecurities. It didn't stop me from buying clothes I love.But the last time we spoke, Jane crossed a lot of boundaries. She reamed me out for causing wrinkles in a top as I was trying it on. She then flew into my change room and got upset because a pair of pants was draped over my bag. Later, she sent me an insulting email for returning an item with a piece of lint on it, demanding I award the store more respect.I responded, asking her to treat me nicer, whilst also complimenting her beautiful store. No response. I recently discovered she blocked me from the Fabrications' Facebook page. An unprofessional and angering conclusion after shopping here for 20 years. I'm not okay with it.Jane is a hypocrite. She demands respect but seems incapable of giving any back.Once and if Avril, Carol, and I receive truly remorseful apologies for the terrible way she chose to treat us, I'll consider removing my review.
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March 2023 by Christina Hamill
The jacket in the window was calling to me! Beautiful boutique, gorgeous spring collection & great sales. Jane and Trish are very friendly, helpful, and patient!
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July 2022 by Beverley McLean
Fabrications is a "jewel box" of a store. I live in Victoria and there is nothing comparable. It's definitely worth the drive! This very special boutique abounds with beautiful unique pieces of quality clothing featuring lovely prints, pops of colour and beautiful fabrics. I often have difficulty finding clothes I feel good in but Coreena was so helpful. She suggested a blouse I wouldn't have thought of and I absolutely love it! With its inviting atmosphere, friendly, knowledgeable staff and fabulous clothing and accessories, Fabrications is a joy to shop in! Thank you for such a wonderful experience.
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December 2021 by Martin Moreau
My wife and I visited the Fabrications boutique recently. I’m sure it’s uncommon for a husband to send in a review for a women’s clothing store! However, I was so impressed with the service, and the care and attention my wife got when we visited this store. She had the best experience ever in a clothing store, got some great clothes that looks really good on her, and she was just so happy with the outcome. I can’t recommend the store enough. I had a nice comfy chair to sit on and just enjoyed the show.Even though we live in Victoria, I’ll bet dollars to donuts that my wife will go back up to Duncan to get more clothes at this great boutique.
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December 2021 by Teri Deacon
My experience at Frabrications couldn’t have been better! The ladies that work there have fantastic knowledge about their clothes and knew exactly what styles to suggest for my body type. They asked lots of questions about my lifestyle and job and I went home with clothes that really suit me and what I like to do. I feel great.Thank you Jane, Emily & Coreena ?
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November 2021 by Leah Vance
Great quality unique clothing here. Top notch customer service.
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November 2021 by Brenda Rowe
Beautiful clothes, great specials
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June 2021 by Shelley Breadner
I wish there had been an explanation of what "sample sale" means. I travel from Sidney to shop with them. Upon arrival I was informed that the sale is all size 6 only. Then told not to bother looking at the sample sale. Very brusque attendant, not of their normal staff caliber. Made me feel like I was an inconvenience, and sounded similar with other customers also. Not in a rush to go back
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May 2021 by Leah Theobald
February of this year my sister and I were unable to visit our mom for her birthday due to Covid, so we decided to buy her some jewelery from one of her fav artists - Karyn Chopik, and once we did a little bit of research we found out that Fabrications is a vendor for her jewelry! Our mom has been a long time customer at Fabrications and I have had the pleasure of knowing Jane and her daughter for a majority of my life, so it was obvious we were going to support this business with our purchase. Neither my sister or myself live on Vancouver Island so we called the store and I believe we spoke to Trish, who was extremely helpful and patient. She took photos of their jewelry case with specific pieces in our price range, texted them to us and helped us pick, and then once we chose the ones we wanted she took our payment over the phone, wrapped up the gift, and then kept it there safe and sound until our mom went to pick it up! The customer service has always been exceptional, but this time we were blown away, Thank you Fabrications! ❤️
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August 2020 by Elaine Dillabaugh
I’ve shopped for years in person at fabrications and Jane and her wonderful staff evenAre amazing to deal with online. I’ve never had better service and they are so pleasant to deal with. If your looking for someone to help you with your wardrobe this is the store to choose.They carry quality clothing lines, part 2 , Joules etc all quite reasonably priced and stylish.When I’m lucky enough to visit the island this is one of my first stops.
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August 2020 by Last chance Cowboy
We have lived on Vancouver island for 30 years I love shopping at fabrications. Jane in particular is so helpful and always helped me pick out the perfect gift for my wife. The business is very well run and with a personable owner , great selection and quality of women’s fashions . Shopping is never stressful at fabrications , See you again soon , Thanks so much !
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August 2020 by Jackie Wiebe
I really appreciate the previous negative review, I went out of my way to make sure I went there today! It was great!! My sister spent $$Beautiful clothes and great staff! It’s on my list of where to shop! Better than shopping in Victoria too!!
