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June 2023 by Patrick
Recently bought a CK2610 w/loader and had a good experience dealing with salesmen, Jason and their delivery team. Highly recommend Harbour City Equipment.
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May 2023 by Colin McCormick
Great service from Nora!!
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March 2023 by John
Purchased a new dump trailer and i phoned sevral times to reconfirm details as I live in Nanaimo, they made the entire process very painless. Jason made the deal work, he was very patient and helpful and i never felt pressured. Keep on doing what your doing!!
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March 2023 by Wendy Smith
Great company to work with! We live in the boonies of BC and they helped to confirm diagnosis and had our new part to us within 24 hours of purchase. Absolutely amazing team!
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March 2022 by matt malnaric
These guys are on "IT" knowledgeable and no b.s., I never felt pressured but also felt like their only client.they also had the tractor & accessories and implements in stock. I bought the tractor sight unseen and feel very satisfied with the Cs2210. The Backhoe works very quickly and super fun, for small projects. They told me what to upgrade to be able to use my tractor to its full potential, and steered me away from spending unnecessary money.
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March 2022 by Kirby Briggs
These folks are a pleasure to deal with! I have been a sales manager for 20 years and I can tell you that Jason is one of the most honest, hardest working sales professionals I have come across. I highly recommend them!
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March 2021 by Grants Small Motors Inc
I own Grant's Small Motors in Victoria, I ordered some Kioti Parts from them around noon today (Feb 9th) and they just arrived here at 4pm, awesome service, I was blown away with how helpful and efficient they were, In our business time is money. I will definitely be sending all my business here as I can. And to the parts girl who helped me, Thank you. Ps I also bought our shop trailer here and was supper happy with the service, This was not a one off. They always have good service. Thanks again Harbour City Equipment.
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March 2021 by Casey Van Ierland
Excellent Team & Service. Thanks HCE for always looking after me.
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March 2021 by Dave Wood
Arrogant salesman. I would never buy equipment from them. It's bad enough buying parts from them, they do not warranty the parts. It's too bad that they are so poor at their jobs because Kioti is a good product. To bad the dealership is terrible. The only good thing about the place is the parts woman. The other office staff are useless.
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March 2021 by Darryl King
Bulletproof tractor, knowledgeable staff, mobile mechanic!! Giddyup let’s go farming ?
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March 2021 by Swell Tofino
Great customer service. Great trailers.
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March 2021 by Brian Johnson
In 2017 I purchased a brand new cub cadet side by side, the staff were very friendly and helpful.Since then, it has been a nightmare, the side by side is broken more than is running, not from use or abuse, worked fine for about 6 months and then look out, it currently has 240hrs on it and the tires are still brand new. It has been into HCEs shop several times , works for about a day or so and then is down again. Last time I took it in, about 2 weeks ago. Took me 3 weeks to get an appointment and they literally crazy glued and duct taped it back together and a spark plug I think, charged me 600 bucks, said the replacement parts would be another 600(reasonable) and the labour to install them would be another 600 ( why wouldn't you do the parts in the first place?) , said it was fine and I could take it home, the thing worked for 20 mins, had to tow it home. . I called to express my displeasure, no one really seemed to interested in helping me with this situation. so I'm glad everyone else has had a positive experience with HCE and I dont want to take away from that, but I am stuck with a 10k lemon and no one really seems interested or appreciative that something they sold me has been inoperable for the majority of its life and they have been unable to fix it properly on the several times it has been in to them. 240hrs... is still brand new. Maybe this will get to the manager or owner, maybe not but I'm not sure what else to do.I do believe the staff at HCE mean well in general, however this one has clearly gotten away from them.
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March 2020 by Jeff Pepper
Live in Victoria but deal with Harbour Equipment .They have been excellent to deal with and always go the extra mile to find the parts I need.Definitely recommend.
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March 2019 by Harry V
I have dealt with Chris, Jason, Alex and Nora at Harbour City Equipment for just over a year now after the purchase of Kioti tractor, equipment trailer and a few attachments. Always had quick, friendly service from all four, from warranty work to purchasing additional equipment. Very helpful staff in all aspects of equipment etc. Hey, they have great coffee too!
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March 2019 by rubber buck
I started looking John deere and Kubota then i started to compare them to a Kioti and the specs for the Kioti surprised me and the price was more to my liking, needless to say I am a new owner of a kioti CK2510 and am on my way to Puerto Rico with the money i saved !!!Very happy new owner of a Kioti tractor.Thanks Harbour city equipment.
