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October 2024 by Ethan Ponce
There was a man at this particular location who was quite rude. I believe his name is Darren. I kindly asked to return something and was met with a less-than-friendly response indicating that he was busy. I waited a few more minutes and my presence was not even acknowledged. All other staff was friendly and helpful. Darren will need to work on his customer service skills. I’m not one to leave and write a review, but I was quite bothered by his lack of professionalism, especially at his age.
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October 2024 by Dominic Tapper
Friendly and good service
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August 2024 by Sheelin David
Amazing place for car parts - one of the staff was friendly and helpful in finding things. Was easy to find parts. But after checkout had a few heavy items and even though the staff ( man) was free and not busy didn’t bother to ask for help to carry things to the car. And also you have on carry all the heavy items from the back to the front for check out. Which is kind of weird when things are heavy.
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July 2024 by Da O
Bryce is the man to come and see. He is beyond knowledgeable, and helpful. This is the only parts place I shop at, and keeps my small fleet of vehicles going. Great work!! Thank you !
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February 2024 by Preston White
Best place for my parts
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October 2023 by Shawn Markey
They must be the biggest parts chain in BC now, started using them when they were Cal-Van. Great to have nothing ever farther away than overnight ?
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October 2023 by Jer jones
Great service great prices...
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August 2023 by Martins
Horrible prices. Part I was looking for was 2-3 times more expensive than anywhere else. That was a 400 dollar difference. This store should be like last last resort if you have emergency. No idea why else would someone shop here.
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August 2023 by rob beau
They have a good selection of products, a little bit on the high price side. One drawback is that access to the parking lot can only be obtained from one direction.
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August 2023 by Alan Stewart
If I need parts quickly I'll go here and pay out the nose.
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December 2022 by Savanah Laplante
Bit pricey, sometimes they don't have what you're looking for, but the staff were great. I knew what I was looking for, and they got it to me for a decent price. In-store customer service is 5 stars.
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October 2022 by Sean Robinson
Such a joke of a parts place. Seriously ask anybody in town who's dealt with them. They'll tell you not to waste your time. Can not count on them when you have work to do and you need parts. Will lie to you about stock and not give any heads up when they can't find the part you ordered,etc etc
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October 2022 by Lisa Edwardsen
Always a great experience shopping at Lordco! The staff is knowledgeable, friendly & always ready to offer helpful advice!A few days ago we went in to get a replacement for a teeny tiny little part and even though the item price was literally under 1 dollar, the staff member showed us where to find it and offered some advice on replacing it. Thanks Lordco!
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October 2022 by Nick Taylor
Terrible place to build a career. No help from management when needed and will ghost you when you ask for help. Worked a total of 23 days in a row with now days off. Also those days were 10+ hours which I only got paid for 8 hr 5 days a week. Careful when you get on salary because they will over work you without pay.Never will I work for any retail company again. They need to pay their staff accordingly so they don’t constantly loose staff. Worked a total of 15yrs with the company and 8 as a manager.You’d be better off working at McDonald’s. Probably better pay also.Crooked company that spends all their money on their marketing and sponsorships to get their name out there and not to the staff that slave all day for their profit. Now they are one of the only main sponsors that still support Hockey Canada ??. When are you going to drop the sponsorship. ?
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October 2022 by John garrison
Very disorganized. Will not return calls. On hold for 20 to 30 minutes.Happens every time I call.Will be shopping with bumper to bumper from now on.
