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June 2024 by Brian Hartwig
The service from Josh, the owner, as well as his staff is impeccable and I cannot say enough positive about this business. We bought Ratana furniture 3 years ago which we are very pleased with. We did have a problem with one chair which was difficult to identify as it occurred sporadically. Josh made repeated trips to our home in Parksville to repair the problem including changing the mechanical base. When this did not work, he returned the chair to Ratana who also had trouble locating the problem. He ensured we received a new chair to prevent the problem from ever reoccurring. Throughout all of this he was always patient, polite and a pleasure to deal with. We definitely will return to Wickertree Duncan for any future purchases. Thank you Josh and staff!
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December 2023 by Kristi Martin
They bring in high quality patio furniture, with a great selection to view in the store. However, we placed an order and decided to cancel a day or so later (decided to renovate our deck first). We were told the order had not gone to the factory so no arrangements were yet made. They charged us $240.00 as a credit card return. I then found the exact same sectional and chairs at Design Therapy in Courtenay for $3000 less! Exact same, fabric etc. They delivered for free, they set it up, and they had a hug catalogue selection.
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August 2023 by Danny
Didn’t go in but it’s beautiful from the outside, and the furniture out front was lovely.
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November 2022 by Sheila Kalina
The service is impeccable, friendly and knowledgeable. The products are great quality. 2of the 4 chairs in photo are 10 years old 2 are brand new. Can you tell??? I cannot. Wouldn’t go anywhere else. Excellent.
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July 2022 by Alan Sutherland
Fantastic service and great value.
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April 2022 by Sheila Appleton
The service is impeccable, friendly and knowledgeable. The products are great quality. 2of the 4 chairs in photo are 10 years old 2 are brand new. Can you tell??? I cannot. Wouldn’t go anywhere else. Excellent.
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March 2022 by Brian Davies
Very nice patio furniture.
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January 2022 by Diamond Life Academy (Scotty Hulshof)
Neat place great stuff
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January 2022 by Ruth Bell
Large choice of gift wear !
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December 2021 by Xinxin Ant
Fantastic inventory and a very nice store! Lots of high quality patio furniture and the location is convenient :)
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December 2021 by Cynthia Z
Great local business with very nice and helpful staff. Highly recommended!
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December 2021 by Barb Sapergia
We built a new patio and went shopping at The Wickertree by Duncan, what a wonderful experience. The staff was so friendly and knowledgeable it made the shopping experience a pleasure. With their help we were able to find exactly what we were hoping for. Everything is extremely comfortable and we absolutely love it. Thank you so very much for all of your help and caring attention. We will be back and we will certainly tell all of our friends about your store and how helpful everyone was.
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December 2021 by Ally Smith
Disgusted at how poorly managed. My family was kicked out of the store for a family member who had a medical condition and couldn’t wear a mask. Masks weren’t even mandatory at this time either. Horrible service and very rude. Will not be supporting this business any longer. That was discrimination. Was offered to see the showroom outside (not sure if they were going to carry everything outside for us? Because books don’t help me see the actual product) but that doesn’t help my family member who has a medical condition and has the right to enter every public business.
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November 2019 by Beverly Carter
We bought a new (old) home & our priority was to complete the patio in country chic. We started our patio furniture decision making in May. We purchased Ratana patio furniture for its quality & style. As the patio was completed end of July I put in a second order for furniture. Anne helped me with getting patio furniture selected & ordered over a two month period. She was always elegant, knowledgeable, patient & present. She came in on her day off to confirm an important piece of furniture was available at the warehouse before finalizing the initial order. She made sure we got timely delivery. This is the 3rd time we’ve purchased from The Wickertree patio furniture store. Always quality service & product. It’s worth the drive to Duncan BC from Victoria.
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November 2019 by Si W
Unique furniture hard to find anywhere else on the island.
