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January 2024 by Adam Soliman
The staff at this branch are very friendly and knowledgable. Whether you're a customer of CIBC or not, they have consistently provided me with top tier customer service and are simply the most helpful bank in town!
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November 2023 by Diego Ibaceta
So helpful! Marianne always have a time for answering my doubts.They have treats for dogs.
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July 2023 by Jeremy Hewett
Friendliest branch I’ve ever been to. The tellers are always super helpful and friendly and so far I’ve never had to wait, instant service every time. And there’s a drive-through ATM so you don’t even have to get out your car if that’s all you need!
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May 2023 by Joanne Mercer
I've always had a positive experience at CIBC. All the ladies are incredibly helpful and so friendly, I rarely have to wait for an appointment and any time I've needed to speak to a specialist they've contacted me right away. I couldn't recommend the branch more.
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March 2023 by Mark Koltowski
Incredible service and attentiveness to all my banking needs! Marianne and Doris have always been friendly, professional and most of all trustworthy when it comes to my finances. They've always taken their time to help me navigate the intimidating world of savings. Yet, each time I leave the branch I know for certain that they've provided me with the most competitive interest rates and savings plans. Thank you CIBC team!
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March 2023 by carlos romero
Terrible service
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March 2023 by Lauren Clarke
Booked an appointment to open an account with them, only to have someone call me an hour or 2 before my appointment to cancel. She then sent me an email which I’m not sure what that was for, I asked for the persons email who I was supposed to meet with but the email was just a secure messaging link? I then called them back the next day to leave a voicemail asking for someone to call me back to rebook an appointment, I was also leaving town a couple of days later so asked them to call me back before then, but no one ever did. I guess they don’t need any new customers, do not recommend.
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March 2023 by tutu muñoz
Worst bank in BC don’t open an account here if you don’t want to waste your time.
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February 2023 by Melissa McCarron
Banking at this branch has been continuously seamless and pleasant every visit! Doris and Marianne are both wonderful, kind and helpful. I couldn’t recommend anyone more! Thank you for all the support and assistance. I’ll never bank anywhere else!
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August 2022 by Nima Saffari
The staff are amazing. They went out of their way to help and make things happen starting with Jaspreet on the phone the day before booking an appointment to meeting Rohan the advisor and then the branch manager. Thank you all.
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March 2022 by chris
Nice staff but Understaffed by choice. Long waits for a teller. They want you to use the debit machine for everything. Your bank is in a small town and your losing touch with it.
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February 2022 by Mark Taylor
I've never reviewed anybody or any business in my entire life but I feel I have to speak up about how inept this CIBC branch really is.As pleasant as the staff are, they unfortunately never have the answer for any of my questions. They have told me countless times to call CIBC over the phone because they are left speechless when asked simple questions.I have been given wrong information regarding IBAN, account numbers and how to go about receiving wire transfers.I hold a USD savings account that they don't recognize in the branch.I have been a CIBC costumer for over 10 years but am currently looking at changing over to another institution.Good luck to anyone who steps past the threshold of the banking machines.
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March 2021 by Shelise Woods
Friendly, fast and knowledgeable staff.
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March 2021 by Salena Dhillon
The best bank in town.
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March 2021 by Magali Bliss
Super friendly staff and excellent service.
